Through the Global Customer Assistance Service (GCAS) programme, Visa provides high-quality assistance to Visa cardholders when they travel overseas. This is a multilingual service and is available globally, 24-hours a day, 365 days a year (24/7/365). The services available include lost and stolen card reporting, emergency card replacement, emergency cash payout for up to US$5000 and an enquiry service for non-emergency enquires, such as account queries.
The focus of the Service Suite is to deliver a differentiated service that meets the needs and expectations of our clients.
Hours of operation
Please note that the Service Suite operates 24 hours, 7 days a week.
If you need assistance please call +1 (0)410 581 9994 or +1 (0)410 581 3836