Search Contact Us Forgot password? Register
Please complete the User ID field.
Please complete the Password field.

Contact Us

Service Suite Our Offices Emergency Contact Numbers Request for more Information Compliments and Complaints

Airport Lounge access

SLOW & Bidvest Lounge

As a valued RMB Private Bank Cheque or Credit Card holder you can experience a place where the stress of traveling is momentarily forgotten.

At airports without SLOW Lounges or where capacity in the SLOW Lounge has been reached, you are welcome to use the Bidvest Premier Lounges.

Access to all SLOW Domestic Lounges is limited to 90 minutes before boarding time Access to Bidvest Premier Lounge is limited to 120 minutes for Domestic Lounges and 240 minutes for International Lounges before boarding time.

As a qualifying RMB Private Bank client, you get access to SLOW Domestic Lounges (located in the domestic terminals of OR Tambo, King Shaka and Cape Town International Airports), SLOW International (located in the international terminal of OR Tambo International Airport) as well as Bidvest Premier Lounges (located in OR Tambo, Lanseria, King Shaka, Cape Town, East London, Port Elizabeth, George and Bloemfontein Airports) To gain access to the lounges, you will need to present either your RMB Private Bank Cheque or Credit card at the lounge.

Qualifying RMB Private Bank Cards Qualifying Criteria for free visits Free Visits per Calendar Year Fee per additional visit over and above your free visits
Domestic International
Credit Card or Cheque Card eBucks Reward Level 1 12* R125 per person R250 per person
Credit Card AND Cheque Card eBucks Reward Level 2 24* R125 per person R250 per person
Credit Card AND Cheque Card eBucks Reward Level 3 48* R125 per person R250 per person
Credit Card AND Cheque Card eBucks Reward Level 4 Unlimited* R125 per person R250 per person
Credit Card AND Cheque Card eBucks Reward Level 5 Unlimited* R125 per person R250 per person

Rules

  • *Guest visits are considered as part of card holder free visits per calendar year (Guest visits will be deducted from the available free visits). Only your first guest is free.
  • Free visits are shared between SLOW Domestic Lounges, SLOW International and Bidvest Premier Lounges.
  • Free visits are based on your reward level at time of entering the lounge, which is updated around the 8th of each month
  • All free visits will be allocated at main customer level and can be used/ accessed by any card (cheque, credit or additional credit)
  • Unused free visits do not roll over to the next calendar year
  • If you do not meet the qualifying criteria for free visits or you have used all your available free visits you will be charged for entering the lounge
  • Children younger than 2 years enter the SLOW Domestic Lounges, SLOW International and Bidvest Premier Lounges for free

SLOW Domestic Lounge:

  • Access to all SLOW Domestic Lounges is limited to 90 minutes before boarding time
  • Children older than 2 years are considered guests and will be charged accordingly
  • If you are on Reward Level 4 or 5, children under the age of 18 years will be allowed to enter the lounge for free.
  • If you do not meet the qualifying criteria for free visits the fee per person per entry is R250

SLOW International:

  • Card holders are charged R50 per child (between the ages of 2 and 18 years) over and above free visits if you meet the qualifying criteria.
  • If you are on Reward Level 4 or 5, children under the age of 18 years will be allowed to enter the lounge for free.
  • If you do not meet the qualifying criteria for free visits the fee per person per entry is R500

Peak times (SLOW Domestic):

Monday to Friday: 04h45-07h00 and again between 13h00-17h30
Sunday: 15h00-17h30

Bidvest Premier Lounges:

  • Access to Bidvest Premier Lounge is limited to 120 minutes for Domestic Lounges and 240 minutes for International Lounges before boarding time
  • The main account holder is permitted to take a maximum of 2 (two) children into a Bidvest Premier Lounge per visit

SLOW and Bidvest Lounge Access Rules

  • All qualifying credit and cheque cardholders who have access to SLOW Domestic Lounges will only be allowed to enter 90 minutes before their boarding time
  • Should the SLOW Lounge capacity be reached, FNB Business Black, FNB Private Wealth and RMB Private Bank customers will be granted preferential access
  • All your entries into the lounges are non-transferable. All unused visits will not roll over to the next year
  • If you do not meet the qualifying criteria or you have used all your available free visits you will be charged for entering the lounges
  • Access will only be permitted on presentation and swiping of applicable card by the cardholder
  • Only valid cards will be accepted. No expired cards will be accepted
  • Only one card will be permitted per cardholder per visit and must be accompanied by a boarding pass
  • Both the card and the boarding pass must be issued in the same individual's name
  • SLOW reserves the right to decline entry should any of the lounges be full. Access is subject to availability, according to SLOW Lounge capacity
  • SLOW reserves the right of admission and retains the right to deny access should they deem necessary
  • Cardholders under the age of 18 years will not be permitted access unless accompanied by an adult over the age of 18 years
  • Children younger than 2 years old may access the SLOW Lounge for free
  • All FREE visits will be allocated at main client level and can be used/ accessed by any card (Cheque, Credit or additional Credit Card)
  • All qualifying cheque and credit cardholders who have access to Bidvest Lounges will only be allowed to enter 120 minutes before their boarding time at Domestic Lounges and 240 minutes before their boarding time at International Lounges
    • You may be charged for stays beyond this time limit at the applicable rate for the Lounge
    • Should you leave the Lounge for any reason after the expiry of this time limit, you will be charged at the applicable rate for re-entering the Lounge
  • The partnership in question is between RMB Private Bank and Bidvest and not RMB and Bidvest. Only clients of RMB Private Bank will be permitted free access to the lounge, on presentation of their RMB Private Bank Credit Card or Cheque Card and boarding pass.
  • View including operating hours and directions please visit the Bidvest Premier Lounge website (www.bidvestlounge.co.za.)

THE SLOW LOUNGE BOASTS THE FOLLOWING:

  • Seasonal, freshly prepared food
  • Imported coffee prepared by a barista
  • A business centre - a work environment of the highest standard (Samsung Tablets, complimentary Wi-Fi access, printing and faxing facilities)
  • A library filled with recreational and business books for your reading pleasure
  • Private marble bathrooms
  • Armani spa offering where you get a complimentary 15-20 minute treatment before your flight

Slow Domestic Lounges can be found in the domestic terminals of O.R. tambo, Cape Town and King Shaka international airports before your flight.

In additional to this, the slow lounge at O.R. Tambo international offers you:

  • A front-of-house kitchen with a chef to prepare exquisite meals
  • Private dens and studies to catch up on work or simply relax
  • VIP private suite with en-suite bathroom for families travelling

Bidvest Premier Lounges

At airports without SLOW Lounges or where capacity in the SLOW Lounge has been reached, RMB Private Bank Cheque and Credit Cardholders are welcome to use the Bidvest Premier Lounges.

Bidvest Lounges can be found at O. R. Tambo International, Cape Town International, King Shaka International, Port Elizabeth, East London,and George and Bloemfontein Airports.

Free access for children in Bidvest will be limited to 2 children per visit.

SLOW Lounge Operating hours

SLOW Domestic Lounges Opening & Closing Times

SLOW International Lounge Opening & Closing Times

O.R Tambo International Airport
Monday - Thursday 04h30 - 20h00
Friday 04h30 - 21h00
Saturday 06h00 - 18h00
Sunday 06h00 - 20h30
Cape Town International Airport
Monday - Thursday 04h30 - 20h00
Friday 04h30 - 20h30
Saturday 06h00 - 17h30
Sunday 06h00 - 20h30
King Shaka International Airport
Monday - Thursday 04h30 - 20h00
Friday 04h30 - 21h00
Saturday 06h00 - 18h00
Sunday 06h00 - 19h30
O.R Tambo International Airport
Monday - Friday 05h00 - 21h00
Saturday - Sunday 07h00 - 21h00

The slow international lounge can found in the international terminal of O.R. Tambo airport

SLOW Lounge Access Rules

  • All qualifying cheque and credit cardholders who have access to SLOW Domestic Lounges will only be allowed to enter 90 minutes before their boarding time
  • Should the lounge capacity be reached, FNB Business Black, FNB Private Wealth and RMB Private Bank customers will be granted preferential access
  • All your entries into the SLOW Lounges are non-transferable. All unused visits will not roll over to the next month
  • Any additional entries (in excess of those mentioned above) will be charged for
  • Access will only be permitted on presentation and swiping of applicable card by the cardholder
  • Only valid cards will be accepted. No expired cards will be accepted
  • Only one card will be permitted per cardholder per visit and must be accompanied by a boarding pass
  • Both the card and the boarding pass must be issued in the same individual's name
  • SLOW reserves the right to decline entry should any of the lounges be full. Access is subject to availability, according to SLOW Lounge capacity
  • SLOW reserves the right of admission and retains the right to deny access should they deem necessary
  • Cardholders under the age of 18 years will not be permitted access unless accompanied by an adult over the age of 18 years
  • Children younger than 2 years old may access the SLOW Lounge for free
  • All FREE entries will be allocated at main client level and can be used/ accessed by any card (Cheque, Credit or additional Credit Card)

Bidvest Lounge Access Rules

  • The Bidvest Lounges will not accept any RMB Private Bank cardholders with expired cards.
  • The Bidvest Lounges will not allow the passenger into the lounge without an RMB Private Bank card present.
  • The Bidvest Lounges will only permit the cardholder access to the lounges if the RMB Private Bank Credit Card or Cheque Card presented is in their individual name.
  • Only one card (RMB Private Bank Credit Card or Cheque Card) will be permitted per client requiring access to the lounge and must be accompanied by a boarding pass (both the card and the boarding pass must be in the same individual's name).
  • The partnership in question is between RMB Private Bank and Bidvest and not RMB and Bidvest. Only clients of RMB Private Bank will be permitted free access to the lounge, on presentation of their RMB Private Bank Credit Card or Cheque Card and boarding pass.
  • View more information , including operating hours and directions.
  • Access to Bidvest Premier Lounge is limited to 120 minutes for Domestic Lounges and 240 minutes for International Lounges.
  • Free access for children in Bidvest will be limited to 2 children per visit.

Lounges Rules as of January 2017

 
Loading
Loading