Search Contact Us Forgot password? Register
Please complete the User ID field.
Please complete the Password field.

Contact Us

Service Suite Our Offices Emergency Contact Numbers Request for more Information Compliments and Complaints

Earn rules

  • Determining your reward level
    • Your reward level is calculated around the 8th of each month based on the number of reward level points you have collected from RMB Private Bank in the previous month.
  • Qualifying spend
    • Qualifying spend (i.e. spend on which you earn eBucks) exclude EFTs, debit orders, cash withdrawals, travellers' cheques, foreign exchange transactions and casino gambling transactions.
    • You don't earn eBucks on FNB Money Market Transactor Accounts.
  • Shopping
    Shopping spend limits apply irrespective of whether you shop domestically or internationally.

    • In-store shopping

      The amount on which you earn eBucks at your shopping reward rate is limited to a total monthly rand spend (on qualifying card swipes only) of R30 000 on your qualifying RMB Private Bank Credit Card and/or Cheque Account. Thereafter, you'll earn eBucks on in-store shopping using your RMB Private Bank Credit Card at a rate of 0.5% for level 1, 0.9% for level 2 and 1% for level 3,4 & 5. You'll not earn eBucks on in-store shopping above the R30 000 spend limit made using your RMB Private Bank Cheque Account Card and your RMB Private Bank Credit Card spend is considered first towards the spend limit.

    • Online shopping

      The amount on which you earn eBucks is limited to a total monthly rand spend (on qualifying online spend only) of R10 000 on your qualifying RMB Private Bank Credit and/or Cheque Card. Thereafter, you'll earn eBucks on online spend made using your RMB Private Bank Credit Card at a rate of 0.5% for level 1, 0.9% for level 2, and 1% for level 3, 4 & 5.

      You'll not earn eBucks on in-store shopping above the R10 000 spend limit made using your RMB Private Bank Cheque Account Card and your RMB Private Bank Credit Card spend is considered first towards the spend limit.

    • Checkers & Shoprite
      • The amount on which you earn eBucks is limited to 20% of your total monthly qualifying RMB Private Bank Credit Card and/or Cheque Account spend
      • The amount on which you earn eBucks at your Checkers & Shoprite reward rate is limited to a total monthly rand spend (on qualifying card swipes only) of R15 000 on your qualifying RMB Private Bank Credit Card and/or Cheque Account.
      • Thereafter, you will earn eBucks on purchases made using your RMB Private Bank Credit Card at a flat rate of 1%.
      • Your RMB Private Bank Credit Card spend is considered first towards the spend limit.

    • Grocery shopping
      • The amount on which you earn eBucks is limited to 20% of your total monthly qualifying RMB Private Bank Credit Card and/or Cheque Account spend
      • The amount on which you earn eBucks at your grocer reward rate is limited to a total monthly rand spend (on qualifying card swipes only) of R15 000 on your qualifying RMB Private Bank Credit Card and/or Cheque Account.
      • Thereafter, you'll earn eBucks on purchases made using your RMB Private Bank Credit Card at a rate of 0.5% for level 1, 0.9% for level 2 and 1% for level 3,4&5.
      • You'll not earn eBucks on grocery shopping above the R15 000 spend limit made using your RMB Private Bank Cheque Account.
      • Your RMB Private Bank Credit Card spend is considered first towards the spend limit.

    • Fuel, Gautrain and Uber
      • The amount on which you earn eBucks is limited to 20% of your total monthly qualifying Private Wealth Credit Card and/or Cheque Account spend or a total rand spend (on fuel, Gautrain and Uber rides only) of a combined R5 000 per month, whichever occurs first.
      • You can fill up at any domestic fuel station, but you must pay for your fuel through the fuel station pay point - you won't earn eBucks if you pay for fuel at the convenience store at the fuel station.
      • You only earn eBucks on Uber rides taken domestically.
  • Prepaid electricity
    • You earn eBucks on electricity bought via FNB's electronic banking channels:
    • The amount on which you earn eBucks is limited to a total monthly rand spend of R3 000.
      * Standard network rates apply.
    • FNB Connect contracts, prepaid airtime and fixed LTE
    • The amount on which you earn eBucks is limited to a total monthly rand spend of R1000 on qualifying FNB Connect contracts and/or prepaid spend only and excludes any device premiums linked to your contract.
    • You earn eBucks on FNB Connect prepaid purchases bought via FNB's electronic banking channels:
    • Smart Device
    • The amount on which you earn eBucks is limited to a combined total monthly rand spend (on qualifying Smart Device contracts only) of R500.
    • Qualifying smart Devices are limited to laptops, tablets and smartphones
    • FNB Forex
    • The eBucks you'll earn will be paid in the month after the transaction was done.
    • All FNB Forex transactions must be done via the RMB Private Bank App or Online Banking , except where you have a standing instruction with FNB Forex to transact on your behalf.
    • You'll only earn eBucks on transaction charges on FNB Forex inward and outward payments in a foreign currency (not South African rand).
    • You don't earn eBucks on foreign notes, travellers' cheques, foreign currency account (FCA) funding, customer foreign currency (CFC) account funding, cash passport, PayPal™, MoneyGram™ or any other foreign exchange products.
    • You also don't earn eBucks when you are transacting on a special discount or pensioner pricing.

 
 
Loading
Loading