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Fitbit setup process

How to set up Fitbit Pay™ onto your device:
  • Open the Fitbit App on your phone
  • Select 'Set up a Device'
  • Accept Fitbit Ts & Cs
  • Create device PIN
  • Device will now appear on list of devices
How to add your card on Fitbit Pay™:
  • Open the Fitbit App on your phone
  • Tap the picture of your watch on the top left corner
  • Select 'Fitbit Wallet'
  • Set up a 4-digit PIN
  • Enter RMB Private Bank card details as listed
  • Accept Ts & Cs
  • Tap the 'Activate on Ionic' or whichever Fitbit device name you have
Please note, the PIN code is to prevent others from making payments using your watch.

Every time you wear your Fitbit you will be required to enter this 4-digit PIN. For your security, the Fitbit stays in an authenticated mode for 24 hours or until you take your Fitbit watch off your wrist.

You can switch cards anytime on the Fitbit mobile App and your card number/details will never be stored on your device or Fitbit services. When you pay, your card number/details will never be shared by Fitbit merchants.
Step-by-step authentication on Fitbit:
  • Open Fitbit App on your phone
  • Tap the picture of your watch in top left corner
  • Select 'Fitbit Wallet'
  • Set up a 4-digit PIN
How to make a payment:
  • Press and hold the left button on Fitbit
  • Hold the Fitbit display near the card reader
  • Tap onto card reader. You will feel a pulse and see a check mark on the Fitbit display meaning Payment is complete
How to maintain your card:
  • Should you wish to change your cards, all maintenance can be done on the Fitbit Mobile App
To access this service, ensure you have a compatible Fitbit device and have downloaded the device's app to your phone. You may find a list of compatible devices and device setup guides on the Fitbit website at www.fitbit.com.
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How it works

RMB Pay, along with Fitbit Pay™ uses contactless payment technology to ensure a convenient, faster and safer way to pay.
To access Fitbit Pay™, check the Fitbit website to ensure you have a compatible device.
Fitbit Pay™ is available to existing FNB/RMB PB clients who have the latest compatible Fitbit devices and have downloaded the Fitbit App onto their smartphones (iOS and Android).
All you have to do is load your RMB Private Bank card details onto the Fitbit Pay™ App, authenticate using the OTP received and make payments with ease from your wrist with just a tap.
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Garmin setup process

How to set up Garmin Pay™ onto your device:
  • Download and launch Garmin Connect App on your smartphone
  • Follow instructions to set up a Garmin Connect account or sign into an existing account
  • Pair your device to Garmin Connect by following the on-screen instructions - ensure Bluetooth is turned on your smartphone and your device is in phone pairing mode
  • During set-up it will ask you if you want to set up Garmin Pay™ now, alternatively you can set this up later in Garmin Connect App by going to Garmin Devices - Select your device - Select Garmin Pay™
  • Select Create your Wallet
How to add your RMB card onto Garmin Pay™
  • Create a 4-digit passcode to secure the wallet on your device
  • Select 'Visa' to add any of your RMB Private Bank card to the wallet
  • Enter RMB Private Bank card details or select 'Scan my card' to take a picture of your RMB Private Bank card
  • Accept bank Ts and Cs
Step-up authentication
  • Select 'Step-up authentication method' (SMS/email)
  • Enter OTP received from RMB Private Bank
How to make a payment:
  • Press and hold button on device to open the controls menu page and navigate to the Wallet icon
  • Select the 'Wallet' icon
  • Enter your 4-digit passcode
  • Your card will appear on screen. To switch cards swipe down or press the down button
  • You will be prompted to hold your device near the card reader
  • The watch will vibrate and display a green checkmark when the payment has been successful
  • While you are wearing the watch, you can make payments for the rest of the day without entering your passcode again. If you disable heart rate monitoring by removing the watch from your wrist or 24 hours have lapsed you must enter your passcode again before making a payment.
How to maintain your card:
  • You can view your wallet in Garmin Connect App by selecting Garmin Devices
  • Select your device
  • Select Garmin Pay™
  • Select 'Manage my wallet'
  • Select a payment card
  • Options to temporarily suspend your card or delete it from your wallet will be displayed
To access this service, ensure you have a compatible Garmin device and have downloaded the device's app to your phone. You may find a list of compatible devices and device setup guides on the Garmin website at www.garmin.co.za.
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How it works

RMB Pay, along with Garmin Pay™ use contactless payment technology to ensure a convenient, faster and safer way to pay.
To access Garmin Pay™, check the Garmin website to ensure you have a compatible device.
Garmin Pay™ is available to existing FNB/RMB PB clients who have the latest compatible Garmin devices and have downloaded the Garmin Apps onto their smartphones (iOS and Android).
All you have to do is load your RMB card details onto the Garmin Pay™ Apps, authenticate using the OTP received and make payments with ease from your wrist with just a tap.
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Samsung setup process

Samsung Pay setup process on your phone

How to set up Samsung Pay on your phone
  • Verify that you are running the latest version of firmware on your Samsung smartphone.
  • If you see a Samsung Pay icon on your device, select the icon and follow the onscreen prompts, alternatively, you can download Samsung Pay from the Google Play store.
How to add your RMB card to Samsung Pay on your phone
  • Launch your Samsung Pay app from your application list.
  • Navigate to the Home tab and select 'Payment Cards'.
  • Press the 'Add Card' button.
  • Payment cards can be added to Samsung Pay by either scanning your actual card, tapping your contactless card on the back of your Samsung Galaxy smartphone or entering the card information manually.
  • Select 'Next' and the RMB Private Bank Terms of Service will be displayed. Agree to the Terms of Service to proceed.
  • You will then be prompted to verify that you have permission to add this card to Samsung Pay.
  • Select SMS and, if prompted, the phone number you would like the OTP to be sent to.
  • If you have the RMB Private Bank Banking App installed on your phone, check your messages in the app to get your OTP. If not, you will receive an SMS with your OTP.
  • Enter the OTP into the provided field and select 'Submit'.
  • Sign on the screen as prompted and select 'Save' to complete the process.
How to make a payment with your phone
  • Initiate Samsung Pay by either swiping up from the bottom of the device on the home screen.
  • Lock screen or opening the Samsung Pay app.
  • Select the card you want to pay with by swiping left or right.
  • Authenticate using your fingerprint or your 4 digit Samsung Pay PIN.
  • Place your phone near the magnetic card reader or NFC reader to complete the transaction.

Samsung Pay setup process on your watch

How to set up Samsung Pay on your watch
  • Verify that your Samsung Watch is paired to your mobile device and that you have the latest firmware installed on your Samsung Watch.
  • Open you Samsung Wearable app on your phone, navigate to 'Settings' and select 'Samsung Pay'.
  • Follow the onscreen prompts to set up your Samsung Pay.
How to add your RMB Private Bank card to Samsung Pay on your Samsung Watch
  • Open you Samsung Wearable app on your phone, navigate to the Settings tab and select Samsung Pay.
  • Select 'Add' to start adding the card
  • Payment cards can be added to Samsung Pay by either scanning your actual card, tapping your contactless card on the back of your Samsung Galaxy smartphone or entering the card information manually.
  • Select 'Next' and the RMB Private Bank Terms of Service will be displayed. Agree to the Terms of Service to proceed.
  • You will then be prompted to verify that you have permission to add this card to Samsung Pay.
  • Select SMS and, if prompted, the phone number you would like the OTP to be sent to.
  • If you have the RMB Private Bank App installed on your phone, check your messages in the app to get your OTP. If not, you will receive an SMS with your OTP.
  • Enter the OTP into the provided field and select 'Submit'.
  • Sign on the screen as prompted and select 'Save' to complete the process.
Alternatively
  • Select the Samsung Pay icon on your Samsung Watch in the application list.
  • Select the 'Add Card' icon and follow the process above from step 3 on your phone.
How to make a payment with your Samsung Watch
  • Initiate Samsung Pay by holding down the button on the top right of the watch for a few seconds.
  • If you have not yet authenticated yourself, type in your user selected Samsung Pay PIN on the Samsung Watch.
  • Select the card you want to pay with by swiping left and right or by rotating the bezel.
  • Tap the 'Pay' button at the bottom of the Samsung Watch screen.
  • Place your Samsung Watch near the NFC reader of the payment terminal to complete the transaction.
  • To access this service, ensure you have a compatible Samsung device and have downloaded the Samsung Pay app to your phone. You may find a list of compatible devices and device set-up guides on Samsung's website: http://www.samsung.com/za/samsung-pay
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How it works

Samsung Pay uses proprietary Magnetic Secure Transmission (MST) and Near Field Communication (NFC) technologies to make contactless mobile payments. This means that you can make a secure contactless payment virtually anywhere on any payment terminal, whether it is a contactless enabled terminal or not.
Samsung Pay supports CD-CVM (Consumer Device-Customer Verification Method). This means when making payments, you would only have to unlock your device with your passcode or biometric, then hold your device near the contactless symbol at the POS device. This allows you to enjoy a more seamless payment experience.
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How it works

Apple Pay uses proprietary Near Field Communication (NFC) technologies to make contactless mobile payments. This means that you can make a secure contactless payment virtually anywhere on any contactless enabled payment terminal.
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Setup Apple

Depending on your device you can set up Apple Pay by selecting any of the following methods:


RMB Private Bank App
Watch
iPhone or iPad
Mac
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Set up Apple Pay on your RMB Private Bank App

Log in to your RMB Private Bank App
  1. Select 'Cards'
  2. Select card or virtual card
  3. Select 'Add to Apple Wallet'
  4. Follow steps
You can manage your Apple Pay digital cards on the RMB Private Bank App under Settings > Partner Wallets.
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Set up Apple Pay for Watch

Make sure your watch and phone devices are unlocked during this process.
  1. Open Watch App on your phone and select 'Wallet & Apple Pay'
  2. Tap 'Add Credit or Debit Card'
  3. Capture card details by using your camera or enter all card details manually. Alternatively, use your cards on iPhone, listed under 'Other cards on your phone'.
Once added to iPhone and if Watch is linked you will be prompted to add the card to Watch.

What's needed

Provide your card details by using cards previously used for Apple Pay, or cards that have been stored on iTunes. Alternatively, you can scan a new card or capture card details manually (16 digit card number, expiry and CVV).

Verification methods

  • Receive one-time PIN (OTP) via SMS
  • RMB Private Bank App customers will be redirected to the RMB Private Bank App to approve adding a card to Apple Pay
  • Contact the RMB Private Bank Fraud Centre
Once verified, the card will be active and ready to transact on Apple Pay.
You can manage your Apple Pay digital cards on the RMB Private Bank App under Settings > Partner Wallets.
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Set up Apple Pay for iPhone or iPad

What's needed

Provide your card details by using cards previously used for Apple Pay, or cards that have been stored on iTunes. Alternatively, you can scan a new card or capture card details manually (16 digit card number, expiry and CVV).

To register

Enter the card details, accept the RMB Private Bank terms and conditions and select the verification method.

Verification methods

  • Receive one-time PIN (OTP) via SMS
  • RMB Private Bank App customers will be redirected to the RMB Private Bank App to approve adding a card to Apple Pay
  • Contact the RMB Private Bank Fraud Centre
Once verified, the card will be active and ready to transact on Apple Pay.
You can manage your Apple Pay digital cards on the RMB Private Bank App under Settings > Partner Wallets.
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Set up Apple Pay on Mac

  1. Open System Preferences
  2. Select 'Add card'
  3. Enter card details manually
  4. Verify and complete your card information
  5. Accept terms and conditions
  6. Choose bank verification method

What's needed

Provide your card details by using cards previously used for Apple Pay, or cards that have been stored on iTunes. Alternatively, you can scan a new card or capture card details manually (16 digit card number, expiry and CVV).

Verification methods

  • Receive one-time PIN (OTP) via SMS
  • Contact the RMB Private Bank Fraud Centre
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How it works

Apple Pay uses proprietary Near Field Communication (NFC) technologies to make contactless mobile payments. This means that you can make a secure contactless payment virtually anywhere on any contactless enabled payment terminal.
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How to add your RMB Private Bank Card to Google Wallet

  1. Download the Google Wallet App from Play Store
  2. Open the Google Wallet App
  3. Select "Payments" from the options at the bottom of the screen
  4. Select "+ Payment method"
  5. Enter card details and scroll down to "Save"
  6. Accept issuers Ts & Cs by scrolling down to "Accept and Continue"
  7. Your card is being authenticated - do not exit screen "Contacting your bank"
  8. Select verification method (for OTP) and press continue
  9. Enter verification code sent and select submit
  10. Card is ready to use with Google Wallet
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HOW IT WORKS

  1. Google Pay is a digital mobile payment system which allows you to make payments safely and easily by simply tapping on your cellphone.
  2. Google Pay is a simple, fast, and secure way to pay using your Android device. Make contactless payments by simply using your phone anywhere contactless payments are accepted.
  3. To use it, open the Google Wallet App, select your RMB Private Bank Virtual Card details, authenticate using the OTP received and make payments with just a tap.
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PARTNER WALLETS

Pay the way you prefer

All you need to do is tap your compatible device to make a payment. We have security and technology in place to ensure safe payments when you tap your device.
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INTRODUCING GOOGLE WALLET™

Add your card to Google Wallet and enjoy the benefits of your RMB Private Bank Virtual Card when you checkout using Google Pay.
  1. Savvy and innovative payment solutions
  2. Seamlessly make payments quickly and easily
  3. Purchase safely and securely
  4. Make payments confidently and conveniently anywhere Google Pay and contactless payments are accepted
 

APPLE PAY

Your Apple, your wallet

Enjoy the benefits of your RMB Virtual card with Apple Pay
  1. Convenience - Payments convenience at your fingertips. Select Virtual Card in the RMB Private Banking App and add to Apple Pay Wallet
  2. Secure - Enjoy complete peace of mind when using your Virtual Card via Apple Pay
  3. Rewarding - Get rewarded every time you use Apple Pay in-Store or online. Use Apple Pay wherever you see one of these symbols:
 
Apple Pay is available on RMB Private Bank Cards*
*Limited to SA enabled Cards only and excludes RMB Private Bank Business Credit Cards.
 

SAMSUNG PAY

Payments from your Samsung

What's easier than tapping your phone or watch? Download the Samsung Pay app, link it with your RMB card and you're ready to go. Don't worry - it's completely secure with a passcode and 24-hour authentication measures.
Samsung set up process
How it works
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FITBIT PAY

A wallet on your wrist

Set up the Fitbit app, link it with your RMB card and you're ready to pay with the ease of a tap. Don't worry - it's completely secure with a passcode and 24-hour authentication measures.
Fitbit setup process
How it works
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GARMIN PAY

Nothing but your watch

What's easier than tapping your wrist to pay? Download the Garmin Connect app, link it with your RMB card and you're ready to go. Don't worry - it's completely secure with a passcode and 24-hour authentication measures.
Garmin setup process
How it works
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RMB Private Bank App


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