
MAXIMISE YOUR EBUCKS
Earn exclusive rewards

GET REWARDED
Earn unbeatable rewards when you spend with your credit card
- Earn up to 3% back in eBucks when you pay with your RMB Private Bank Credit Card in-store and online
- Earn up to 15% back in eBucks on your FNB Connect contracts and prepaid airtime, FNB Life Cover, and Checkers & Shoprite spend
- Earn up to 15% back when you buy Gautrain tickets, domestic Uber rides and Uber Eats orders.
- Earn up to R4/l back in eBucks, exclusive to Engen*
- Get a voucher of up to R100, or monthly benefits with Kauai.
- Earn up to R8/l back in eBucks, every quarter, exclusive to Engen.*

EBUCKS LIFESTYLE
Exclusive benefits
- Travel arrangements, including flights, car rental and accommodation.
- Lifestyle experiences such as spa days, hot air balloon rides and luxury picnicking.
- Assisting in sourcing sport and event tickets.

BENEFITS
Airport Lounge Access
Qualifying RMB Private Bank Cards |
Qualifying Reward Level |
Complimentary visits per calendar year |
Fee per additional visit over and above your complimentary visits or when qualifying criteria are not met (Domestic) |
Fee per additional visit over and above your complimentary visits or when qualifying criteria are not met (International) |
Credit Card or Cheque Card or RMB Private Bank Fusion Card
|
eBucks Reward Level 1
|
4
|
R250 per person
|
R400 per person
|
Credit Card and Cheque Card OR RMB Private Bank Fusion Card
|
eBucks Reward Level 2
|
10
|
R250 per person
|
R400 per person
|
|
eBucks Reward Level 3
|
16
|
R250 per person
|
R400 per person
|
|
eBucks Reward Level 4
|
28
|
R250 per person
|
R400 per person
|
|
eBucks Reward Level 5
|
Unlimited
|
R250 per person
|
R400 per person
|

EBUCKS RULES
Rules
- Use eBucks Travel to make your next flight booking and earn an up to 8 Bonus Visits per annum
- Guest visits are considered as part of card holder free visits per calendar year (Guest visits will be deducted from the available free visits). Only your first guest is free.
- Free visits are shared between SLOW Domestic Lounges, SLOW International and Bidvest Premier Lounges.
- Free visits are based on your Reward Level at the time of entering the lounge, which is updated around the 8th of each month
- All free visits will be allocated at main customer level and can be used/ accessed by any card (cheque, credit or additional credit)
- Unused free visits do not roll over to the next calendar year
- If you do not meet the qualifying criteria or you have used all your available free visits you will be charged for entering the lounge
- Children younger than 2 years enter the SLOW Domestic Lounges, SLOW International and Bidvest Premier Lounges for free
- Access to all SLOW Domestic Lounges is limited to 90 minutes before boarding time
- Children older than 2 years are considered guests and will be charged accordingly
- If you are on Reward Level 4 or 5, children under the age of 18 years will be allowed to enter the lounge for free.
- If you do not meet the qualifying criteria the fee per person per entry is R250
- Card holders are charged R400 per adult guest or child between the age of 2 and 18 years.
- If you are on Reward Level 4 or 5, children under the age of 18 years will be allowed to enter the lounge for free.
- If you do not meet the qualifying criteria the fee per person per entry is R400
- Monday to Friday: 13h00-17h30
- Sunday: 15h00-17h30
- Access to Bidvest Premier Lounge is limited to 120 minutes for Domestic Lounges and 240 minutes for International Lounges before departure time
- The main account holder is permitted to take a maximum of 2 (two) children into a Bidvest Premier Lounge per visit

COMPREHENSIVE GLOBAL TRAVEL INSURANCE
Hassle-free travel
Save on your insurance and be conveniently covered for the first 90 days of your journey.
To qualify for Comprehensive Global Travel Insurance you require a qualifying RMB Private Bank Cheque or Credit Card to pay for your travel ticket.
-Up to R10 million cover for medical expenses
-Personal liability cover of up to R2.5 million
-Cover in the event of accidental death, pre-existing medical conditions, total permanent disablement, cancellations, travel delays and lost, stolen or damaged baggage

CARD MANAGEMENT
Manage your cards seamlessly
- Select your account
- Select 'Cards'
- Select 'Temporarily unblock my card' or 'Cancel card'

SHOP ONLINE
With peace of mind
- Login to Online Banking.
- Select the My Bank Accounts sub tab.
- Select the card you would like to activate.
- Select Activate Now under the Online Secure column.
- Click I accept and agree to the Disclaimer above.
- Select Finish on the Activation Results screen.
- Once activated, proceed to the checkout.
- Type in your 16-digit card number when prompted.
- You will then be prompted for a One Time PIN (OTP), which you will receive via SMS.
- Finalise your purchase.

FRAUD MANAGEMENT
Your key to safe banking
- Fingerprint I Update to the latest version of the RMB Private Bank App and do secure banking with Fingerprint ID.
- Daily limits: Setting a daily limit allows you to take control of how much money can move in and out of your account per day.

LOST CARD PROTECTION
We have got you covered

RMB BANKING APP
Your passport to the world of digital banking
- Apply for a credit limit increase
- View and download statements
- Temporarily block and unblock your card
- Cancel and reorder a new card
- View and change your card PIN

RMB PAY
Pay in-store using your smartphone
- Have the latest version of the RMB Private Bank App downloaded on your smartphone
- Ensure your phone has the latest version of Android (4.4 or higher) and NFC (NearField Communication) enabled
- Register an RMB Private Bank Debit Card or RMB Private Bank Credit Card for RMB Pay
- Select RMB Pay on the RMB Private Bank App
- Use RMB Pay whenever you see the contactless symbol

CONTACTLESS CARD
Smart, safe and fast payments
Look out for the Contactless symbol in-store and on the point-of-sale device
Once the cashier has tallied up your purchases and you are ready to pay, tap your card on the terminal.
The transaction is complete when the green light displays. (Note: Some merchants have waived the need for a signature, others may ask you to sign the till receipt)