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MAXIMISE YOUR EBUCKS

Earn exclusive rewards

Start earning eBucks when you have a minimum monthly deposit of R44,500 or maintain a balance of R100,000 in your RMB Cheque account. Differing deposit requirements for RMB Private Bank cheque account for Professionals and for Spouses apply.*
Maximise the eBucks you earn by
  • Purchasing using your RMB Private Bank Credit card (higher earn for online purchases)
  • Setting up an autopayment from your RMB Private Bank Cheque account
  • Increasing your FirstRand product holding with products such as an FNB Channel Islands Current Account, FNB Life product, FNB Home loan or overdraft
  • Holding an RMB Private Bank bundle (RMB Private Bank Cheque account and Credit card).
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EBUCKS LIFESTYLE

Exclusive benefits

As an RMB Private Bank client you can enjoy the exclusive service of *eBucks Lifestyle, where a dedicated Lifestyle Assistant will assist you with the following:
  • Travel arrangements, including flights, car rental and accommodation.
  • Lifestyle experiences such as spa days, hot air balloon rides and luxury picnicking.
  • Assisting in sourcing sport and event tickets.
*This benefit is dependent on your eBucks reward level
Arrange Priority Pass memberships
Priority Pass is the world's largest independent airport lounge access programme, offering its members access to over 700 airport lounges worldwide. Your lifestyle assistant can arrange Priority Pass membership if you have booked international travel. Depending on your reward level, you could qualify for up to 12 complimentary visits per year.
Book Avis Point 2 Point transfers
Offers you a personal transfer service. Depending on your reward level, you qualify for complimentary local transfers in an economy vehicle when booked online through eBucks website.
Speed Pass services
VIP meet and assist airport services. You qualify for a 15% discount at over 285 international airports worldwide, which means a friendly face greets you at the airport, removing language barriers and lengthy queues.
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BENEFITS

Airport Lounge Access

Qualifying RMB Private Bank Cards

Qualifying criteria for complimentary entries

Complimentary entries per calendar year

Fee per additional visit over and above your complimentary entries

Domestic
International
Credit Card or Cheque Card or RMB Private Bank Fusion Card
eBucks Reward Level 1
12*
R125 per person
R250pp
Credit Card and Cheque Card OR RMB Private Bank Fusion Card
eBucks Reward Level 2
24*
R125 per person
R250pp
eBucks Reward Level 3
48*
R125 per person
R250pp
eBucks Reward Level 4
Unlimited*
R125 per person
R250pp
eBucks Reward Level 5
Unlimited*
R125 per person
R250pp
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EBUCKS RULES

Rules

  • *Guest visits are considered as part of card holder free visits per calendar year (Guest visits will be deducted from the available free visits). Only your first guest is free.
  • Free visits are shared between SLOW Domestic Lounges, SLOW International and Bidvest Premier Lounges.
  • Free visits are based on your Reward Level at the time of entering the lounge, which is updated around the 8th of each month
  • All free visits will be allocated at main customer level and can be used/ accessed by any card (cheque, credit or additional credit)
  • Unused free visits do not roll over to the next calendar year
  • If you do not meet the qualifying criteria or you have used all your available free visits you will be charged for entering the lounge
  • Children younger than 2 years enter the SLOW Domestic Lounges, SLOW International and Bidvest Premier Lounges for free
SLOW Domestic Lounge:
  • Access to all SLOW Domestic Lounges is limited to 90 minutes before boarding time
  • Children older than 2 years are considered guests and will be charged accordingly
  • If you are on Reward Level 4 or 5, children under the age of 18 years will be allowed to enter the lounge for free.
  • If you do not meet the qualifying criteria the fee per person per entry is R250
SLOW International:
  • Card holders are charged R50 per child (between the ages of 2 and 18 years) over and above free visits if you meet the qualifying criteria.
  • If you are on Reward Level 4 or 5, children under the age of 18 years will be allowed to enter the lounge for free.
  • If you do not meet the qualifying criteria the fee per person per entry is R500
Peak times (SLOW Domestic):
  • Monday to Friday: 04h45-07h00 and again between 13h00-17h30
  • Sunday: 15h00-17h30
Bidvest Premier Lounges:
  • Access to Bidvest Premier Lounge is limited to 120 minutes for Domestic Lounges and 240 minutes for International Lounges before departure time
  • The main account holder is permitted to take a maximum of 2 (two) children into a Bidvest Premier Lounge per visit
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COMPREHENSIVE GLOBAL TRAVEL INSURANCE

Hassle-free travel

Why you need this
Save on your insurance and be conveniently covered for the first 90 days of your journey.
How to get Comprehensive Global Travel Insurance
To qualify for Comprehensive Global Travel Insurance you require a qualifying RMB Private Bank Cheque or Credit Card to pay for your travel ticket.
Contact the Global Travel Insurance Help Desk on: 0861 490 100
For emergency assistance while on travel contact Global Assistance on: +27 11 991 8409 ('Reverse-charge' your call using this number from anywhere in the world)
With Comprehensive Global Travel Insurance you get:
-Up to R10 million cover for medical expenses
-Personal liability cover of up to R2.5 million
-Cover in the event of accidental death, pre-existing medical conditions, total permanent disablement, cancellations, travel delays and lost, stolen or damaged baggage
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CARD MANAGEMENT

Manage your cards seamlessly

You can access the convenience of temporarily blocking, unblocking, cancelling and reordering your card via RMB Banking App or Online Banking.
Log in to the RMB Banking App
  • Select your account
  • Select 'Cards'
  • Select 'Temporarily unblock my card' or 'Cancel card'
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SHOP ONLINE

With peace of mind

Protect your card against fraudulent use online. Online Secure uses a One Time PIN (OTP) that is sent to you and comes at no extra cost. To activate Online Secure on your card, you must be an Online Banking user. Online Secure is a free service and can easily be activated from your Online Banking profile.
Activate your card by logging on to your Online Banking profile and following these prompts:
  1. Login to Online Banking.
  2. Select the My Bank Accounts sub tab.
  3. Select the card you would like to activate.
  4. Select Activate Now under the Online Secure column.
  5. Click I accept and agree to the Disclaimer above.
  6. Select Finish on the Activation Results screen.
How Online Secure works while shopping online:
- Once activated, proceed to the checkout.
- Type in your 16-digit card number when prompted.
- You will then be prompted for a One Time PIN (OTP), which you will receive via SMS.
- Finalise your purchase.
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FRAUD MANAGEMENT

Your key to safe banking

Report suspected fraudulent transactions instantly via RMB Banking App.
We use a number of security mechanisms to prevent fraud because your security and the privacy of your personal information are important to us. Be security conscious and help us protect you.
- Verified devices: When an attempt is made to login to your Online Banking profile, we will detect if the device being used is verified.
- Fingerprint I Update to the latest version of the RMB Private Bank App and do secure banking with Fingerprint ID.
- Daily limits: Setting a daily limit allows you to take control of how much money can move in and out of your account per day.
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LOST CARD PROTECTION

We have got you covered

What you need to do
Block or cancel your lost or stolen card instantly via RMB Banking App.
Report a lost or stolen card within 24 hours of the incident to the dedicated, toll free, 24 hour hotline and RMB Private Bank will assist in the event of a non-PIN related fraud incident on your account before the card is canceled.
Lost Card Protection may not apply if it is determined that you were careless in protecting your card or PIN.
In the event of your card being lost or stolen, call the Lost Card hotline immediately on 087 575 9406
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RMB BANKING APP

Your passport to the world of digital banking

Bank on the go safely and securely with the RMB Banking App. As a registered Online Banking user, you can access the RMB Banking App. Using the free RMB Banking App, you pay no data fees.
Do your day-to-day banking
  • Apply for a credit limit increase
  • View and download statements
  • Temporarily block and unblock your card
  • Cancel and reorder a new card
  • View and change your card PIN
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RMB PAY

Pay in-store using your smartphone

RMB Pay is a convenient, safe and secure alternative to making payments in-store without the need for a card or cash.
To use RMB Pay, you only need to download the RMB Private Bank App and register your qualifying card (when ready to make a payment look out for the contactless logo). Simply unlock your Android smartphone and tap it on the card machine.
Using your smartphone to pay for purchases in-store is just as secure as using your card.
Setting up RMB Pay on your Android phone
  1. Have the latest version of the RMB Private Bank App downloaded on your smartphone
  2. Ensure your phone has the latest version of Android (4.4 or higher) and NFC (NearField Communication) enabled
  3. Register an RMB Private Bank Debit Card or RMB Private Bank Credit Card for RMB Pay
  4. Select RMB Pay on the RMB Private Bank App
  5. Use RMB Pay whenever you see the contactless symbol
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CONTACTLESS CARD

Smart, safe and fast payments

Contactless technology allows you to make fast and secure payments for low value purchases by simply tapping your card on a contactless enabled point-of-sale device.
For larger value purchases you will be required to insert your PIN as usual.
When you tap your card on the Contactless reader, your card information is transmitted and your purchase can be processed. Payments are accepted locally and abroad.
How it works
Step 1
Look out for the Contactless symbol in-store and on the point-of-sale device
Step 2
Once the cashier has tallied up your purchases and you are ready to pay, tap your card on the terminal.
Step 3
The transaction is complete when the green light displays. (Note: Some merchants have waived the need for a signature, others may ask you to sign the till receipt)
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Download the RMB Private Bank App


Get the RMB Private Bank App

Apply Now!

CREDIT CARD

Enjoy exclusive rewards and stress-free banking

  • Free access to SLOW and Bidvest lounges
  • The exclusive benefits of eBucks Lifestyle
  • Earn eBucks for all day-to-day credit card purchases
  • 5 free additional cards

GET REWARDED

Earn eBucks with
RMB Private Bank

Maximise your eBucks earn with an RMB Private Bank Cheque Account and Credit Card at a single bundle fee of R425. You can also earn more eBucks by using your RMB Private Bank Credit Card for all your purchases.
Terms, conditions and rules apply.

PERSONALISED CREDIT SOLUTION

We offer you superior banking services to give you the flexibility you need

PERSONALISED OFFERING

Get a personalised limit and interest rate, with the ability to manage your limit

SPEND

Shop locally, internationally and online with your VISA card

AUTOMATED PAYMENT

No need to worry about forgetting to pay

INTEREST FREE

Up to 55 days' interest free

Benefits

EXCLUSIVE BENEFITS

The eBucks Lifestyle assistants can help with travel and leisure arrangements

MORE REWARDS

Earn unbeatable rewards when you spend with your credit card

AIRPORT LOUNGE ACCESS

Free unlimited access to SLOW and Bidvest lounges

TRAVEL INSURANCE

Comprehensive Global Travel Insurance when you purchase return tickets with your credit card

CONVENIENCE

Your dedicated Private banker and Service suite Access to 24/7 banking via RMB Banking App, Online

ADDITIONAL CARDS

5 FREE additional credit cards and 5 FREE Petro cards for your family

SECURITY

Safe and secure banking

RMB Private Bank uses a number of security mechanisms to prevent fraud beacause security and the privacy of personal information are important.

Card management

Manage your cards seamlessly via RMB Banking App or Online Banking.

Shop Online

Protect your card against fraudulent use online.

Lost card protection

Block or cancel your lost or stolen card instantly via RMB Banking App.

Fraud management

Report suspected fraudulent transactions instantly via RMB Banking App.

Convenience

RMB BANKING APP

Offers ultimate convenience, such as temporarily blocking your card if you've misplaced it.

DEDICATED BANKER

Enjoy the convenience of a dedicated private banker.

RMB PAY

Tap your phone to pay at selected merchants.

CONTACTLESS CARD

Tap your card to pay for low value purchases at selected merchants.

GET STARTED

RMB Private Bank Credit Card

Apply Now!

QUALIFYING CRITERIA

  1. Earn R1.5 million or more per annum
  2. Or have a net asset value in excess of R15 million

OTHER WAYS TO APPLY

Apply on the RMB Private Banking App
>Contact us

DOCUMENTS NEEDED

  • Proof of identity (South African ID/ Passport)
  • Proof of residence (Not older than 3 months)
  • Latest payslip or three months bank statement
  • For non-residents, passport, valid work permit and other documents are required
>View terms and conditions