Incorrect username/password



Enter the correct login details.
Your profile will be blocked after three failed attempts.


If you have forgotten or would like to reset your username/password, select 'Forgot password'.



Username

Password

FORGOT PASSWORD
X

Airport Lounge access

Relax and unwind before your flight at the luxurious SLOW Lounges.
Move up a reward level and earn even more complimentary Lounge visits.
You can unlock bonus airport lounge visits for the whole family when you book flights with eBucks Travel. Simply ensure that each member of the travel booking holds a qualifying FNB or RMB Private Bank account.
Add your child to your flight booking and unlock Lounge visits for them as well. Simply ensure that they hold an active FNBy, FNBy Islamic or FNBy Next transactional account and are added to your Family Banking Profile
eBucks Travel Terms, conditions and earn rules apply.
 
X

QUALIFYING CRITERIA AND FEES

What you pay

As an RMB Private Bank Account holder, you can enjoy complimentary access to the luxurious SLOW Lounges and selected Bidvest Premier Lounges. Make a flight booking for you and your family using eBucks Travel and earn bonus Airport Lounge visits. Go to the eBucks tab on the RMB Private Bank App to see how many Airport Lounge visits you have available. To access a lounge simply generate a QR code on the RMB Private Bank App and scan it at the lounge entrance or swipe your qualifying RMB Private Bank card.
Complimentary and Bonus visits will be allocated annually from 1 August to 31 July the following year.
All entries into the Lounges are charged for. Your fee will only be reversed if you meet the following criteria:

Qualifying cards

Qualifying criteria per reward level

Complimentary* entries per annum

Bonus* entries unlocked when using eBucks Travel to make a flight booking

Fee per additional visit or when qualifying criteria are not met

 

Domestic

International

RMB Private Bank Fusion Card OR
RMB Private Bank Credit Card OR
RMB Private Bank Debit Card
eBucks reward Level 1
0
24 per annum
R300 per person
R480 per person
RMB Private Bank Credit Card OR
RMB Private Bank Fusion Card OR
eBucks reward level 2
2
24 per annum
R300 per person
R480 per person
RMB Private Bank Credit Card OR
RMB Private Bank Fusion Card OR
eBucks reward Level 3
8
24 per annum
R300 per person
R480 per person
RMB Private Bank Credit Card OR
RMB Private Bank Fusion Card OR
eBucks reward Level 4
18
24 per annum
R300 per person
R480 per person
RMB Private Bank Credit Card AND RMB Private Bank Debit Card
eBucks reward Level 5
36
24 per annum
R300 per person
R480 per person
*Complimentary visits can be used at SLOW domestic lounges, SLOW International and selected Bidvest Premier Lounges where a SLOW Lounge is not available in the same airport terminal. Complimentary visits can be used at Bidvest Premier Lounges located at the following airports: Port Elizabeth, George, Bloemfontein, East London, Kruger-Mpumalanga and Lanseria airports as well as the Bidvest International Lounges located at Cape Town International Airport.
  • Guest entries are considered part of the cardholder's complimentary entries and will be deducted from the available complimentary entries.
  • Only your first guest and first child (between the age of 2 to 18 years) will benefit from your complimentary entries and you will be charged for every guest or child thereafter (applicable to reward levels 2 to 5).
  • Children younger than 2 years old enter the lounges for free. These entries will not be deducted from your complimentary entries.
  • You are permitted to take a maximum of 2 (two) children into a Bidvest Premier Lounge per visit.
  • Complimentary visits can be used by secondary cardholders as per the same rules that apply to the main account holder
  • If an account is new or recently upgraded, complimentary SLOW Lounge visits will be allocated after your monthly eBucks rewards are allocated, which is on or around the 8th of each month.
  • Complimentary SLOW Lounge visits allocated will also depend on whether you met the qualifying criteria in the previous calendar month.
 
General rules for bonus visits earned through eBucks Travel bookings
  • Complimentary Lounge visits received from your eBucks Travel flight booking will be added to your annual complimentary allocated visits as 'bonus visits'.
  • Bonus visits are subject to general Lounge access rules, including but not limited to
    • Access to Domestic Lounges will be limited to 90 minutes before boarding time
    • Access is subject to availability, according to SLOW & Bidvest Premier Lounge capacity and safety rules.
  • The cardholder making the booking must be an RMB Private Bank Account holder and on a qualifying eBucks reward level in order to earn bonus visits for themselves and other travellers who are part of the travel booking
  • The bonus visits will automatically be added onto your annual visits once your flight booking is made through eBucks Travel.
  • As an RMB Private Bank cardholder you can earn up to 24 bonus visits per annum, which are applicable to domestic and international flight bookings.
  • Bonus visits will be unlocked on flights paid for using your RMB Private Bank card, or using eBucks or part-paid using eBucks and your RMB Private Bank card
  • Each traveller in the flight booking can earn bonus visits provided that the traveller's RMB Private Bank account is in good standing and they qualify for eBucks discount.
  • A child older than 2 years can earn a bonus visit if they hold an active FNBy or FNBy Next transactional account. They must be added to the Family Banking Profile of the parent/legal guardian who they are travelling with.
  • When the main account holder books a flight on eBucks Travel for themselves or their life partner/spouse or a travel companion who meets the qualifying criteria, the bonus visit will be allocated to each cardholder's profile from their own allocation of visits for them to use via their own FNB/RMB Private Bank App. Children do not have a set allocation. They have the potential to earn up to 24 visits provided that the parent/legal guardian has available visits.
  • Bonus visits can be used by swiping your qualifying bank card or by generating a QR code on the RMB Private Bank App and scanning it at the Lounge entrance.
  • When the cardholder accesses the Lounge, the bonus visits will be depleted first before the annual allocated visits
  • Bonus visits are valid for use from 7 days before the flight date to 7 days after the flight date.
  • Unused bonus visits will be re-allocated to your pool of existing bonus visits, which can be earned again with your next flight booking made with eBucks Travel
You can continue to get 10 complimentary visits to airport lounges worldwide via LoungeKey using your FNB Global Debit Card. Visit the RMB Private Bank App to open an FNB Global Account.
X

EXPLORE SLOW LOUNGE

Quality travel

THE SLOW LOUNGE BOASTS THE FOLLOWING:
  • Seasonal, freshly prepared food
  • Imported coffee prepared by a barista
  • Stay connected with complimentary Wi-Fi, TVs, updated flight schedules and p`ower sockets throughout the lounge facilities.
  • A library filled with recreational and business books for your reading pleasure
  • Private marble bathrooms
  • Armani spa offering where you get a complimentary 15-20 minute treatment before your flight
SLOW DOMESTIC LOUNGES CAN BE FOUND IN THE DOMESTIC TERMINALS OF LANSERIA, O.R. TAMBO, CAPE TOWN AND KING SHAKA INTERNATIONAL AIRPORTS BEFORE YOUR FLIGHT
The SLOW International Lounge can be found in the international terminal of OR Tambo International Airport, and is open 24/7.
SLOW Domestic Lounges Opening & Closing Times

O.R. Tambo International Airport

Monday - Thursday
04h30 - 20h30
Friday
04h30 - 21h00
Saturday
04h30 - 21h00
Sunday
04h30 - 21h00

Cape Town International Airport

Monday - Thursday
04h30 - 20h30
Friday
04h30 - 20h30
Saturday
04h00 - 20h00
Sunday
04h30 - 20h30

King Shaka International Airport

Monday - Thursday
04h30 - 20h30
Friday
04h30 - 21h00
Saturday
04h30 - 20h30
Sunday
04h30 - 21h00

Lanseria International Airport

Monday - Thursday
04h30 - 20h00
Friday
04h40 - 21h00
Saturday
04h45 - 19h45
Sunday
04h45 - 21h00
X

EXPLORE BIDVEST LOUNGE

Business uninterrupted

Sit back, relax and enjoy an oasis of luxury over and above the hustle and bustle of airport-life. Bidvest Lounges gives you access to comfortable seating, complimentary light meals & snacks, complimentary beverages, complimentary Wi-Fi, washroom facilities and smoking rooms at selected lounges.
Complimentary visits can be used at SLOW domestic lounges, SLOW International and selected Bidvest Premier Lounges where a SLOW Lounge is not available in the same airport terminal. Complimentary visits can be used at Bidvest Premier Lounges located at the following airports: Port Elizabeth, George, Bloemfontein, East London, and Kruger Mpumalanga airports as well as the Bidvest International Lounges located at Cape Town International Airport.
The main account holder is permitted to take a maximum of 2 (two) children into a Bidvest Premier Lounge per visit.
Bidvest lounge access rules
  • Lounge hosts cannot advise on available complimentary entries or fees. It is the responsibility of the cardholder to familiarise themselves with the qualifying criteria and applicable fees.
  • The Bidvest Lounges will not accept any RMB Private Bank cardholders with expired cards.
  • To access any of the Bidvest Lounges simply generate a QR code on your RMB Private Bank App and scan it at the lounge entrance or swipe your qualifying RMB Private Bank card
  • The Bidvest Lounges will only permit the cardholder access to the lounges if the RMB Private Bank Credit Card or Debit Card presented is in their individual name.
  • Only one card (RMB Private Bank Credit, Fusion or Debit Card) will be permitted per client requiring access to the lounge and must be accompanied by a boarding pass (both the card and the boarding pass must be in the same individual's name).
X

EXPLORE BIDVEST LOUNGE

Access rules

  • Use eBucks Travel to make your next flight booking and earn an up to 8 Bonus Visits per annum
  • All your entries into the lounges are non-transferable. All unused visits will not roll over to the next calendar year
  • If you do not meet the qualifying criteria for free visits or you have used all your available free visits you will be charged for entering the lounges
  • Your free visits are determined from your Reward Level at time of entering the lounge, which is updated around the 8th of each month
  • Access will only be permitted on presentation and swiping of applicable card by the cardholder
  • Only valid cards will be accepted. No expired cards will be accepted
  • Only one card will be permitted per cardholder per visit and must be accompanied by a boarding pass
  • Both the card and the boarding pass must be issued in the same individual's name
  • SLOW reserves the right of admission and retains the right to deny access should they deem necessary
  • Cardholders under the age of 18 years will not be permitted access unless accompanied by an adult over the age of 18 years
  • Children younger than 2 years old may access the SLOW Lounge for free
  • All FREE visits will be allocated at main client level and can be used/ accessed by any card (debit, credit, Fusion or additional credit)
  • All qualifying debit and credit cardholders who have access to Bidvest Lounges will only be allowed to enter 120 minutes before their departure time at Domestic Lounges and 240 minutes before their departure time at International Lounges
    • You may be charged for stays beyond this time limit at the applicable rate for the Lounge.
    • Should you leave the Lounge for any reason after the expiry of this time limit, youwill be charged at the applicable rate for re-entering the Lounge.
  • The partnership in question is between RMB Private Bank and Bidvest and not RMB and Bidvest. Only clients of RMB Private Bank will be permitted access to the lounge, on presentation of their RMB Private Bank Credit Card or Debit Card and boarding pass.
  • View including operating hours and directions please visit the Bidvest Premier Lounge website (www.bidvestlounge.co.za.)
SLOW Domestic Lounges
Peak times:
Monday to Friday: 13h00 - 17h30
Sunday: 15:00 - 17h30
X

SLOW LOUNGE

Access rules

SLOW Domestic Lounge

SLOW International

Boarding time
Access to all SLOW Domestic Lounges is limited to 90 minutes before boarding time
The SLOW International Lounge is open 24/7 daily.
Children
Children younger than 2 years old enter the lounges for free. These entries will not be deducted from your complimentary entries.
Children younger than 2 years old enter the lounges for free. These entries will not be deducted from your complimentary entries.
Entry fees
If you do not meet the qualifying criteria for free visits the fee per person per entry is R300
If you do not meet the qualifying criteria for complimentary entries the fee per person per entry is R480
Complimentary guests
Only your first guest and first child between the age of 2 to 18 years will benefit from your complimentary entries and you will be charged for every guest or child thereafter (applicable to reward level 2 to 5 customers).
Only your first guest and first child between the age of 2 to 18 years will benefit from your complimentary entries and you will be charged for every guest or child thereafter (applicable to reward level 2 to 5 customers).
SLOW and Bidvest Lounge access rules
  • Lounge hosts cannot advise on available complimentary entries or fees. It is the responsibility of the cardholder to familiarise themselves with the qualifying criteria and applicable fees.
  • Should the SLOW Lounge capacity be reached, RMB Private Bank customers will be granted preferential access.
  • Complimentary visits are non-transferrable. All unused complimentary entries do not roll over to the following year.
  • If you do not meet the qualifying criteria for free visits or you have used all your available free visits you will be charged for entering the lounges
  • Your free visits are determined from your Reward Level at time of entering the lounge, which is updated around the 8th of each month
  • Access will only be permitted on presentation and swiping of applicable card by the cardholder or by scanning a valid QR code at the Lounge reception
  • Only valid cards will be accepted. No expired cards will be accepted
  • Only one card will be permitted per cardholder per visit and must be accompanied by a boarding pass
  • Both the card and the boarding pass must be issued in the same individual's name
  • SLOW reserves the right to decline entry should any of the lounges be full. Access is subject to availability, per SLOW Lounge capacity and safety rules.
  • SLOW reserves the right of admission and retains the right to deny access should they deem necessary
  • Cardholders under the age of 18 years will not be permitted access unless accompanied by an adult over the age of 18 years
  • Children younger than 2 years old may access the SLOW Lounge for free
  • All FREE visits will be allocated at main client level and can be used/accessed by any card (debit, credit, Fusion or additional credit)
QR Code Rules
  • Only one QR code is required to accommodate Lounge entry for the cardholder and their guest(s).
  • Both the QR code and the boarding pass must be issued in the same individual's name.
  • A QR code can only be successfully redeemed if the cardholder has sufficient funds in their account to cover the cost of entry, irrespective of whether or not the fee will be reversed.
X

SLOW IN THE CITY ACCESS

Business meets convenience

Day access qualifying fees and criteria

Qualifying product

Qualifying criteria

Qualifying entries per calendar month

Fee per visit when qualifying criteria are met

Fee per visit when qualifying criteria are NOT met

Fee per additional entry (over and above the qualifying entries)

RMB Private Bank Debit or Credit Card eBucks Reward level 1 4 Free visits, including guests FREE R249 per person R249 per person
RMB Private Bank Debit or Credit Card eBucks Reward level 2 - 5 4 Free visits, including guests* FREE R249 per person R249 per person
Additional Private Wealth rules
  • All free entries will be allocated at main customer level and can be used/accessed by any card (debit, credit or additional credit card)
  • Unused free visits do not roll over to the next month


SLOWmembership | Ten
For a monthly fee of R1400, qualifying RMB Private Bank Debit or Credit cardholders can apply for a 10 day SLOW in the City membership.

Membership access qualifying fees and criteria

Qualifying cards

Cardholder qualifying criteria

Qualifying entries per calendar month

Fee per additional entry (over and above the qualifying entries)

RMB Private Bank Debit or Credit Card Active debit or credit card in good standing* 10 Free visits** R249 per person

SLOWmembership | Twenty
For a monthly fee of R2499, qualifying RMB Private Bank Debit or Credit cardholders can apply for a full month SLOW in the City membership.

Membership access qualifying fees and criteria

Qualifying cards

Cardholder qualifying criteria

Qualifying entries per calendar month

Fee per additional entry (over and above the qualifying entries)

RMB Private Bank Debit or Credit Card Active debit or credit card in good standing* 20 Free visits** R249 per person
*Good standing: This means that none of your RMB Private Bank or FirstRand Bank accounts and credit agreements should be overdrawn, or be in arrears, or be in default, nor should the account holder be undergoing sequestration, or be subject to any legal process with RMB Private Bank or FirstRand Bank as defined in our terms and conditions.
**Only 2 FREE guests per visit per day
*** With SLOWmembership Twenty you receive access to SLOW in the City for the full month


Guests must accompany the member at all times. More than 3 guests at a given time require prior arrangement.

All bookings must be made directly through SLOW in the City.

Contact number: +27 (0)84 777 SLOW (7569) E-mail sandton@slowinthecity.co.za

Address: Opposite the Gautrain station, Corner of Rivonia and West Road, Sandton, Gauteng

Operating Hours: Monday - Friday 7h00 - 19h00

SLOW in the City is a cashless facility. Only card payments accepted.

For further information on SLOW in the City please visit www.slowinthecity.co.za. Terms and conditions apply.
X

JOIN US

Get rewards

To join eBucks, visit www.eBucks.com

eBucks Contact Centre
Telephone 087 320 3200
Fax       086 110 0062

International contact number
+27 11 371 3711
X

WE'RE CLOSING INDEFINITELY

In line with global and national precedents regarding the COVID-19 pandemic, we have made a difficult decision to indefinitely close our doors to protect the health and safety of our team and our valued customers.
Join us

SLOW & BIDVEST Premier Lounges

Exclusive travel and leisure

EXCLUSIVE ACCESS

Travel in style

As a valued RMB Private Bank Fusion, Credit Card or Debit Card holder you can experience a place where the stress of travelling is momentarily forgotten. You get access to SLOW Domestic Lounges, SLOW International and Bidvest Premier Lounges.
To access any of the lounges simply generate a QR code on your RMB Private Bank App and scan it at the lounge entrance or swipe your qualifying RMB Private Bank card.

SLOW LOUNGE

A superior level of comfort

SLOW Lounges create a valuable and enjoyable "moment in time" between checking in and boarding, where the stress of travelling can be forgotten. SLOW allows one to make the most of that moment to work productively, enjoy a snack or simply relax.
SLOW Domestic Lounges are located in the domestic terminals of Lanseria, O.R. Tambo, King Shaka and Cape Town International Airports. SLOW International is located in the international terminal of O.R. Tambo International Airport.

BIDVEST PREMIER LOUNGE

Enjoy more choice

Bidvest Lounges can be found in the domestic terminals of O.R. Tambo International, Cape Town International, King Shaka International, Port Elizabeth, East London, George, Bloemfontein, Kruger-Mpumalanga and Lanseria International Airports, as well as in the international terminals of O.R Tambo and Cape Town International Airports.
Access to Bidvest Premier Lounge is limited to 120 minutes for Domestic Lounges and 240 minutes for International Lounges before the scheduled flight boarding time printed on the boarding pass..

GET STARTED

Our Rewards

Join us
 

QUALIFYING CRITERIA

  1. Qualifying RMB Private Bank Fusion, Credit Card and Debit Card
  2. Registered for eBucks