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SLOW in the City

Due to the financial constraints on the local and global business environment caused by the COVID-19 pandemic, SLOW in the City has taken the difficult decision to permanently close its doors.
 
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QUALIFYING CRITERIA AND FEES

What you pay

As an RMB Private Bank Account holder, you can enjoy access to the luxurious SLOW and Bidvest Premier Lounges. Make a flight booking for you or your family using eBucks Travel and earn Bonus complimentary Lounge visits. Go to the eBucks tab on the RMB Private Bank App to see how many Airport Lounge visits you have left. To access a lounge simply generate a QR code on the RMB Private Bank App and scan it at the lounge entrance.
Complimentary visits will be allocated annually from 1 July to 30 June.
All entries into the lounges are charged. Your fee will only be reversed if you meet the following criteria. Go to the RMB Private Bank App to view Airport Lounge visits available to you.

Qualifying cards

Qualifying reward level

Complimentary* entries per annum

Complimentary* entries unlocked when using eBucks Travel to make a flight booking

Fee per additional visit when qualifying criteria are not met

Domestic International
RMB Private Bank Fusion Card
OR
RMB Private Bank Credit Card
OR
RMB Private Bank Cheque Card
eBucks reward Level 1
0
12 per financial year
R250 per person
R400 per person
RMB Private Bank Fusion Card
eBucks reward level 2
2
R250 per person
R400 per person
OR
eBucks reward level 3
8
R250 per person
R400 per person
RMB Private
eBucks Reward Level 4
18
R250 per person
R400 per person
Bank Credit Card
AND
RMB Private Bank Cheque Card
eBucks Reward Level 5
36
R250 per person
R400 per person
*Complimentary visits are shared between SLOW Domestic Lounges, SLOW International and Bidvest Premier Lounges.
 
Guest entries are considered as part of the cardholder's complimentary entries and will be deducted from the available complimentary entries.
Only your first guest and first child between the age of 2 to 18 years will benefit from your complimentary entries and you will be charged for every guest or child thereafter (applicable to reward level 1 to 5 customers).
Children younger than 2 years old enter the lounges for free. These entries will not be deducted from your complimentary entries.
You are permitted to take a maximum of 2 (two) children into a Bidvest Premier Lounge per visit.
For full Airport Lounge rules visit rmbprivatebank.com.

General rules for Bonus Visits earned through eBucks Travel

Complimentary allocations received from your eBucks Travel flight booking will be added to your annual complimentary allocated visits as 'Bonus Visits'.
Bonus Visits are subject to General Lounge access rules, including but not limited to:
  • Access to SLOW Domestic Lounges will be limited to 90 minutes before boarding time
  • No Guests allowed during Peak times
  • Access is subject to availability, according to SLOW Lounge capacity and safety rules
  • The Bonus Visits will automatically be added onto your annual visits once your flight booking is made through eBucks Travel.
  • As an RMB Private Bank cardholder you can earn up to 12 Bonus Visits per annum, which are applicable to Domestic and International flights.
  • Each traveller in the flight booking can earn Bonus Visits provided the traveller's Premier, Private Clients, Private Wealth or RMB Private Bank account is in good standing and they qualify for eBucks discounts.
  • A child older than 2 years can earn a Bonus Visit if they hold an FNBy, FNBy Islamic or FNBy Next account. They must be added to the Family Banking Profile of the parent/guardian who they are travelling with.
  • When the main account holder books a flight on eBucks Travel for themselves or their
  • partner or a travel companion who meets the qualifying criteria, the Bonus Visit will be allocated to each cardholder's profile from their own allocation of 12 visits for them to use in their own capacity. Children do not have a set allocation. They have the potential to earn up to 12 visits provided that the parent/guardian has available visits.
  • Bonus Visits can be used by swiping your qualifying bank card or by generating a QR code on the RMB Private Bank App and scanning it at the lounge.
  • When the cardholder accesses the lounge, the Bonus Visits will be depleted first before the annual allocated visits.
  • Bonus Visits are valid for use from 7 days before the flight date to 7 days after the flight date.
  • You can continue to get 10 complimentary visits to airport lounges worldwide via LoungeKey using your FNB Global Debit Card. For more information on how to order a Global Debit Card, click here: www.ebucks.com/travel
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EXPLORE SLOW LOUNGE

Quality travel

THE SLOW LOUNGE BOASTS THE FOLLOWING:
  • Seasonal, freshly prepared food
  • Imported coffee prepared by a barista
  • A business centre - a work environment of the highest standard (Samsung tablets, complimentary Wi-Fi access, printing and faxing facilities)
  • A library filled with recreational and business books for your reading pleasure
  • Private marble bathrooms
  • Armani spa offering where you get a complimentary 15-20 minute treatment before your flight
SLOW DOMESTIC LOUNGES CAN BE FOUND IN THE DOMESTIC TERMINALS OF LANSERIA, O.R. TAMBO, CAPE TOWN AND KING SHAKA INTERNATIONAL AIRPORTS BEFORE YOUR FLIGHT

IN ADDITIONAL TO THIS, THE SLOW LOUNGE AT O.R. TAMBO INTERNATIONAL OFFERS YOU:
  • A front-of-house kitchen with a chef to prepare exquisite meals
  • Private dens and studies to catch up on work or simply relax
  • VIP private suite with en-suite bathroom for families travelling
SLOW DomesticLounges Opening & Closing Times

O.R. Tambo International Airport

Monday - Wednesday
04h30 - 20h30
Thursday
04h30 - 20h30
Friday
04h30 - 21h00
Saturday
04h30 - 21h00
Sunday
04h30 - 21h00

Cape Town International Airport

Monday - Wednesday
04h30 - 20h30
Thursday
04h30 - 20h30
Friday
04h30 - 20h30
Saturday
04h30 - 20h00
Sunday
04h30 - 20h30

King Shaka International Airport

Monday - Wednesday
04h30 - 20h00
Thursday
04h30 - 20h00
Friday
04h30 - 21h30
Saturday
04h30 - 20h00
Sunday
04h30 - 21h30

Lanseria International Airport

Monday - Wednesday
04h30 - 20h00
Thursday
04h30 - 20h00
Friday
04h30 - 21h00
Saturday
04h45 - 19h45
Sunday
04h45 - 21h00
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EXPLORE BIDVEST LOUNGE

Business uninterrupted

At airports without SLOW Lounges or where capacity in the SLOW Lounge has been reached, RMB Private Bank Cheque and Credit Cardholders are welcome to use the Bidvest Premier Lounges.

Bidvest Lounges can be found at Lanseria, O.R. Tambo International, Cape Town International, King Shaka International, Port Elizabeth, East London, and George and Bloemfontein Airports.

Free access for children in Bidvest will be limited to 2 children per visit.

Bidvest lounge access rules
  • The Bidvest Lounges will not accept any RMB Private Bank cardholders with expired cards.
  • The Bidvest Lounges will not allow the passenger into the lounge without an RMB Private Bank card present.
  • The Bidvest Lounges will only permit the cardholder access to the lounges if the RMB Private Bank Credit Card or Cheque Card presented is in their individual name.
  • Only one card (RMB Private Bank Credit Card or Cheque Card) will be permitted per client requiring access to the lounge and must be accompanied by a boarding pass (both the card and the boarding pass must be in the same individual's name).
  • The partnership in question is between RMB Private Bank and Bidvest and not RMB and Bidvest. Only clients of RMB Private Bank will be permitted free access to the lounge, on presentation of their RMB Private Bank Credit Card or Cheque Card and boarding pass.
  • View more information, including operating hours and directions.
  • Access to Bidvest Premier Lounge is limited to 120 minutes for Domestic Lounges and 240 minutes for International Lounges.
  • Free access for children in Bidvest will be limited to 2 children per visit.
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EXPLORE BIDVEST LOUNGE

Access rules

  • Use eBucks Travel to make your next flight booking and earn an up to 8 Bonus Visits per annum
  • All your entries into the lounges are non-transferable. All unused visits will not roll over to the next calendar year
  • If you do not meet the qualifying criteria for free visits or you have used all your available free visits you will be charged for entering the lounges
  • Your free visits are determined from your Reward Level at time of entering the lounge, which is updated around the 8th of each
  • Access will only be permitted on presentation and swiping of applicable card by the cardholder
  • Only valid cards will be accepted. No expired cards will be accepted
  • Only one card will be permitted per cardholder per visit and must be accompanied by a boarding pass
  • Both the card and the boarding pass must be issued in the same individual's name
  • SLOW reserves the right of admission and retains the right to deny access should they deem necessary
  • Cardholders under the age of 18 years will not be permitted access unless accompanied by an adult over the age of 18 years
  • Children younger than 2 years old may access the SLOW Lounge for free
  • All FREE visits will be allocated at main client level and can be used/ accessed by any card (cheque, credit, Fusion or additional credit)
  • All qualifying cheque and credit cardholders who have access to Bidvest Lounges will only be allowed to enter 120 minutes before their departure time at Domestic Lounges and 240 minutes before their departure time at International Lounges
    • You may be charged for stays beyond this time limit at the applicable rate for the Lounge.
    • Should you leave the Lounge for any reason after the expiry of this time limit, youwill be charged at the applicable rate for re-entering the Lounge.
  • The partnership in question is between RMB Private Bank and Bidvest and not RMB and Bidvest. Only clients of RMB Private Bank will be permitted access to the lounge, on presentation of their RMB Private Bank Credit Card or Cheque Card and boarding pass.
  • View including operating hours and directions please visit the Bidvest Premier Lounge website (www.bidvestlounge.co.za.)
SLOW Domestic Lounges
Peak times:
Monday to Friday: 13h00 - 17h30
Sunday: 15:00 - 17h30
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SLOW LOUNGE

Access rules

SLOW Domestic Lounge

SLOW International

Boarding time
Access to all SLOW Domestic Lounges is limited to 90 minutes before boarding time
The SLOW International Lounge is open 24 hours a day, 7 days a week
Children
If you are on reward level 1, 2, 3 or 4 only your first guest and first child between the ages of 2 and 18 years will benefit from your complimentary entries, and you will be charged for every guest or child thereafter
If you are on reward level 1, 2, 3 or 4 only your first guest and first child between the ages of 2 and 18 years will benefit from your complimentary entries, and you will be charged for every guest or child thereafter
Your reward level
If you are on Reward Level 5, children under the age of 18 years will have unlimited entries
If you are on Reward Level 5, children under the age of 18 years will have unlimited entries
Free visits
If you do not meet the qualifying criteria for free visits the fee per person per entry is R250
If you do not meet the qualifying criteria for complimentary entries the fee per person per entry is R400
SLOW and Bidvest Lounge access rules
  • All qualifying credit and cheque cardholders who have access to SLOW Domestic Lounges will only be allowed to enter 90 minutes before their boarding time
  • Should the SLOW Lounge capacity be reached, RMB Private Bank customers will be granted preferential access
  • All unused complimentary entries do not roll over to the next calendar year, except for the month of July where the allocation from the month of June will be applicable until around 8 July.
  • If you do not meet the qualifying criteria for free visits or you have used all your available free visits you will be charged for entering the lounges
  • Your free visits are determined from your Reward Level at time of entering the lounge, which is updated around the 8th of each
  • Access will only be permitted on presentation and swiping of applicable card by the cardholder or by scanning a valid QR code at the Lounge reception
  • Only valid cards will be accepted. No expired cards will be accepted
  • Only one card will be permitted per cardholder per visit and must be accompanied by a boarding pass
  • Both the card and the boarding pass must be issued in the same individual's name
  • SLOW reserves the right to decline entry should any of the lounges be full Access is subject to availability, per SLOW Lounge capacity
  • SLOW reserves the right of admission and retains the right to deny access should they deem necessary
  • Cardholders under the age of 18 years will not be permitted access unless accompanied by an adult over the age of 18 years
  • Children younger than 2 years old may access the SLOW Lounge for free
  • All FREE visits will be allocated at main client level and can be used/accessed by any card (cheque, credit, Fusion or additional credit)
QR Code Rules
  • Only one QR code is required to accommodate Lounge entry for the cardholder and their guest(s).
  • Both the QR code and the boarding pass must be issued in the same individual's name.
  • A QR code can only be successfully redeemed if the cardholder has sufficient funds in their account to cover the cost of entry, irrespective of whether or not the fee will be reversed.
General rules for Bonus Visits earned through eBucks Travel bookings
  • As an RMB Private Bank customer you can earn up to 8 additional Bonus Visits when making a flight booking on eBucks Travel
    • Bonus visits are subject to General Lounge access rules, including but not limited to
    • Access to SLOW Domestic Lounges will be limited to 90 minutes before boarding time
    • Access is subject to availability, according to SLOW Lounge capacity and safety rules.
  • Complimentary allocations received from your eBucks Travel booking will be added to your annual complimentary allocated visits as 'Bonus Visits'.
  • The Bonus Visits will automatically be added onto your annual visits once your travel booking is made through eBucks travel, and can be used by swiping a qualifying bank card or by scanning a QR code on the FNB App.
  • The cardholder making the booking needs to be on a qualifying reward level in order to earn Bonus Visits
  • When the cardholder accesses the Lounge, the Bonus Visits will be depleted first, before the annual allocated visits, provided that they are still valid.
  • The bonus visits are valid for up to 7 days after the flight date and can be used by either the main cardholder or any secondary cardholders at any point before expiry.
  • The spouse* of the main member can earn an equal number of Bonus Visits as the main member under the following conditions:
    • If the spouse is on the Spousal Pricing Option, or
    • If the spouse holds a qualifying FNB Card that falls within the same segment as the main member and both are part of one family banking profile
When the cardholder makes a flight booking for themselves and their spouse, Bonus Visits allocated to the cardholder will be deducted from the cardholder's allocation and Bonus Visits allocated to the spouse will be deducted from the spouse's allocation.
*Rules also applicable to the Spouse
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SLOW IN THE CITY ACCESS

Business meets convenience

Day access qualifying fees and criteria

Qualifying product

Qualifying criteria

Qualifying entries per calendar month

Fee per visit when qualifying criteria are met

Fee per visit when qualifying criteria are NOT met

Fee per additional entry (over and above the qualifying entries)

RMB Private Bank Cheque or Credit Card eBucks Reward level 1 4 Free visits, including guests FREE R249 per person R249 per person
RMB Private Bank Cheque or Credit Card eBucks Reward level 2 - 5 4 Free visits, including guests* FREE R249 per person R249 per person
Additional Private Wealth rules
  • All free entries will be allocated at main customer level and can be used/accessed by any card (cheque, credit or additional credit card)
  • Unused free visits do not roll over to the next month


SLOWmembership | Ten
For a monthly fee of R1400, qualifying RMB Private Bank Cheque or Credit cardholders can apply for a 10 day SLOW in the City membership.

Membership access qualifying fees and criteria

Qualifying cards

Cardholder qualifying criteria

Qualifying entries per calendar month

Fee per additional entry (over and above the qualifying entries)

RMB Private Bank Cheque or Credit Card Active cheque or credit card in good standing* 10 Free visits** R249 per person

SLOWmembership | Twenty
For a monthly fee of R2499, qualifying RMB Private Bank Cheque or Credit cardholders can apply for a full month SLOW in the City membership.

Membership access qualifying fees and criteria

Qualifying cards

Cardholder qualifying criteria

Qualifying entries per calendar month

Fee per additional entry (over and above the qualifying entries)

RMB Private Bank Cheque or Credit Card Active cheque or credit card in good standing* 20 Free visits** R249 per person
*Good standing: This means that none of your RMB Private Bank or FirstRand Bank accounts and credit agreements should be overdrawn, or be in arrears, or be in default, nor should the account holder be undergoing sequestration, or be subject to any legal process with RMB Private Bank or FirstRand Bank as defined in our terms and conditions.
**Only 2 FREE guests per visit per day
*** With SLOWmembership Twenty you receive access to SLOW in the City for the full month


Guests must accompany the member at all times. More than 3 guests at a given time require prior arrangement.

All bookings must be made directly through SLOW in the City.

Contact number: +27 (0)84 777 SLOW (7569) E-mail sandton@slowinthecity.co.za

Address: Opposite the Gautrain station, Corner of Rivonia and West Road, Sandton, Gauteng

Operating Hours: Monday - Friday 7h00 - 19h00

SLOW in the City is a cashless facility. Only card payments accepted.

For further information on SLOW in the City please visit www.slowinthecity.co.za. Terms and conditions apply.
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JOIN US

Get rewards

To join eBucks, visit www.eBucks.com

eBucks Contact Centre
Telephone 087 320 3200
Fax       086 110 0062
Email     info@eBucks.com

International contact number
+27 11 371 3711
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WE'RE CLOSING INDEFINITELY

In line with global and national precedents regarding the COVID-19 pandemic, we have made a difficult decision to indefinitely close our doors to protect the health and safety of our team and our valued customers.
Join us

SLOW & BIDVEST Premier Lounges

Exclusive travel and leisure

AIRPORT ACCESS

Travel in style

As a valued RMB Private Bank Fusion, Credit Card or Cheque Card holder you can experience a place where the stress of traveling is momentarily forgotten. You get access to SLOW Domestic Lounges, SLOW International and Bidvest Premier Lounges.

SLOW LOUNGE

A superior level of comfort

As a valued RMB Private Bank Fusion, Credit Card or Cheque Card holder you can experience a place where the stress of traveling is momentarily forgotten.
Access to all SLOW Domestic Lounges is limited to 90 minutes before boarding time. Access to Bidvest Premier Lounge is limited to 120 minutes for Domestic Lounges and 240 minutes for International Lounges before departure time.

PREMIER LOUNGE

Enjoy more choice

Bidvest Lounges can be found at Lanseria, O.R. Tambo International, Cape Town International, King Shaka International, Port Elizabeth, East London, George, Bloemfontein and Lanseria Airports.
Access to Bidvest Premier Lounge is limited to 120 minutes for Domestic Lounges and 240 minutes for International Lounges before the scheduled flight boarding time printed on the boarding pass..

GET STARTED

Our Rewards

Join us
 

QUALIFYING CRITERIA

  1. Qualifying RMB Private Bank Fusion, Credit Card and Cheque Card
  2. Qualifying RMB Private Bank Cheque and Credit Card
  3. Registered for eBucks