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EWALLET

Send money from anywhere to anyone

eWallet allows RMB Private Bank clients to send money instantly, easily and affordably from anywhere, to anyone with a valid South African cellphone number, even if they don't have an RMB Private Bank or FNB account.

HOW IT WORKS

Instantly send money or make payments

Send money from your RMB Private Bank account safely and securely. There is no waiting period as money you send is delivered immediately. The recipient receives an SMS after receiving money into their eWallet.

WAYS TO SEND

Send the way you want to

CELLPHONE BANKING

View how to send money using Cellphone Banking

ONLINE BANKING

View how to send money using Online Banking

BANKING APP

View how to send money using the Banking App.

FNB ATM

View how to send money from an FNB ATM

HOW TO RECEIVE MONEY

Turn your phone into a wallet

Once you've received an SMS informing you that you have been sent money
  1. Dial *120*277# to access the eWallet
  2. Set a secret 5-digit PIN for the eWallet
  3. Select Withdraw cash and then Get ATM PIN
  4. You'll receive an SMS with a PIN
  5. Go to an FNB ATM
  6. At the ATM press the green button(Enter/Proceed) and then eWallet Services
  7. Key in your cellphone number and PIN received via SMS
  8. Choose the amount of money to withdraw.
Make sure that either your transaction has ended or that you press Cancel before leaving the ATM.
If you have been sent money but you have no airtime, dial *130*321# to buy airtime with the money that has been sent to you. Then dial *120*277#.

Costs & limits

FEES

With a R10.95 flat fee for up to R3 000 per send, eWallet stands apart from all other money transfer services.

LIMITS

Send up to R3 000 per day using Online Banking or the app, and R1 500 using Cellphone Banking or ATMs.

BALANCES

The eWallet can hold up to R5 000 which can be drawn at any FNB ATM or selected retailers.

REVERSALS

Call 087 575 9405 to request a Send Money transaction reversal.

GET STARTED

eWallet

Call me back >View pricing guide
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CELLPHONE BANKING

Anywhere, anytime

  1. Dial *120*321#
  2. Select Send Money
  3. Select the account you want to send money from
  4. Key in the cellphone number you want to send to
  5. Enter the amount you want to send
  6. Confirm that all is correct (make sure you entered the correct cellphone number)
To send money using Cellphone Banking you need to be registered for Cellphone Banking.
To register for Cellphone Banking, dial *120*321#
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ONLINE BANKING

Easy access 24/7

Once-off
  1. Login to your Online Banking profile
  2. Select Send Money
  3. Select Once-Off
  4. Enter the cellphone number of the recipient
  5. Enter the amount you would like to se
  6. Check the account you want to send money from (in the bottom right corner). If you would like to change the account, select the icon next to the account name.
  7. Check and confirm the transaction
  8. Enter your OTP (one time PIN)
From phonebook
  1. Login to your Online Banking profile
  2. Select Send Money
  3. Enter the amount you would like to pay the recipient*
  4. Select the account you would like to send from
  5. Select Send, then Confirm and enter the OTP.
*To add and save cellphone numbers in your phonebook, select & Add.
Enter a name and the cellphone number you want to send to. Next, select Add Recipient.
You can add up to 5 names and cellphone numbers at a time.
You can register for Online Banking on our website or visit your nearest FNB branch.
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BANKING APP

South Africa's Best Banking App

  1. Login to FNB Banking
  2. Select Send Money
  3. Select Send Money to eWallet
  4. Select the account you want to send money from
  5. Enter the amount and cellphone you want to send to
  6. Select Send
  7. Confirm
To send money using the Banking App you need to download the app on your smartphone.
How to download the app Simply visit your device's app store, search for the RMB Private Bank App and download!
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FNB ATM

Simplifying everyday banking

  1. Insert card and enter PIN
  2. Select 'More Options'
  3. Select 'Send or Receive Money'
  4. Select 'Send Money to eWallet'
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FEES

Anywhere, anytime

Action

Cost

Send money to someone R10.95
Get cash from an FNB ATM (1 free withdrawal per Send Money transaction) R6.50
eWallet balance enquiry FREE
eWallet mini-statement request FREE
Cell pay point purchase FREE
Prepaid airtime, data and electricity purchase R1.50
Transfer from your eWallet to your RMB Private Bank account FREE
Inactivity fee (after 6 months of inactivity) R6.00
PLEASE NOTE
  • Standard network operator rates apply when using your cellphone.
  • Pricing is subject to change.
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LIMITS

Anywhere, anytime

Channel Daily transactional limit
FNB Cellphone Banking R1 500.00
FNB ATM R1 500.00*
FNB Online Banking R3 000
RMB Private Bank App R3 000
*Withdrawals from ATMs will be dependent on cash withdrawal limit of recipient.
Total daily spend limit = R5 000*
Monthly spend limit = R25 000
*The daily spend limit of R5 000 includes cash withdrawals, in-store and all prepaid purchases.
Reduced limits (when doing a SIM swap)
  • If a Cellphone Banking user has recently performed a SIM swap, the process to send money will be different. During the Send Money process on Cellphone Banking, the sender will be requested to enter the last 4 digits of their RMB Private Bank Cheque Card as well as the ATM PIN.
  • In addition, the Cellphone Banking limit (including Prepaid and Send Money) will be reduced to R500 per day for 72 hours. After the 72 hour waiting period, normal limits will apply.
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BALANCE

Anywhere, anytime

The eWallet can hold up to R5 000 at any given time, which can be drawn at any FNB ATM. It can also be used to buy prepaid airtime, data, electricity, or to buy goods at your convenience.
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REVERSALS

Anywhere, anytime

  1. Call 087 575 9405 to request a Send Money transaction reversal. Please note that RMB Private Bank will not be held liable for money sent to an incorrect cellphone number. Reversals may incur a fee and are not guaranteed.