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JOIN US

Get rewards

To join eBucks, visit www.eBucks.com
eBucks Contact Centre
Telephone 087 320 3200
Fax 086 110 0062
Email info@eBucks.com

International contact number
+27 11 371 3711
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PRIORITY PASS, SPEED PASS & AVIS TRANSFERS

eBucks Lifestyle

Your Lifestyle Assistant will be able to:
  • Arrange Priority Pass memberships - the world's largest independent airport lounge access programme, offering its members access to over 700 airport lounges worldwide. As long as you have booked your international travel, you can attain annual membership valued at $99. Depending on your reward level, you can also qualify for up to 10 complimentary visits per annum - each valued at $27 - to any Priority Pass lounge.
  • Book Avis Point 2 Point transfers - an inner city transfer service ensuring you always get to where you are going in style. Depending on your reward level, you could qualify for up to 5 complimentary local transfers per annum in an economy vehicle when booked online through Online Banking or eBucks.com
  • Book Speed Pass services - VIP meet and assist airport services. As a customer, you qualify for a 15% discount at over 285 international airports worldwide, which means a friendly face greets you at the airport, removing language barriers and lengthy queues through customs and immigration.
Your reward level 1 2 3 4 5
FREE Priority Pass International Lounge visits per year 0 1 2 4 12
FREE Avis Point 2 Point local trips per year (when booked via the eBucks website) 0 1 2 4 8
Discount on Speed Pass services 15%
Things to remember:
  • Priority Pass memberships are dispatched from the UK and can take up to 17 working days to be delivered once ordered via eBucks Lifestyle.
  • Clients will qualify for Priority Pass membership only once a reward level has been determined.
Contact eBucks Lifestyle
  • Telephone: 087 575 0050
  • Operating hours:
    • Monday to Friday from 08:00 to 17:00
    • Saturdays from 09:00 to 12:00
    • Closed on Sundays and Public Holidays
  • Email ebuckslifestyle@ebucks.com for queries or requests regarding holiday packages, travel benefits and Lifestyle experiences
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COMPREHENSIVE GLOBAL TRAVEL INSURANCE

Effortless travel

FREE for tickets purchased on a RMB Private Bank Credit or Cheque Card.

This innovative service gives travel ticket holders Comprehensive Global Travel Insurance, if you purchase international or local travel tickets with your RMB Private Bank Cheque or Credit card. You will enjoy the benefits of travel insurance at no additional cost for the first 90 days of your journey and have access to a 24-hour international emergency service while travelling.

It includes up to R10 million for medical expenses and up to R2.5 million personal liability cover, as well as providing cover against personal accidents, cancellation, travel delay, lost, stolen, or damaged luggage.

In the event that you want additional cover over and above that provided by Comprehensive Global Travel Insurance, you can purchase RMB Private Bank Optimum Options Cover. The free insurance and our Optimum Options Cover are for passengers up to the age of 70.

For more information view the Comprehensive Global Travel Insurance Policy together with the Optimum Options Schedule of Benefits

Important Information and Contact Details

Please obtain a copy of the Travel Policy prior to travelling and ensure you fully understand the Policy. The Travel Policy is obtainable below and from the Comprehensive Global Travel Insurance Help Desk. If anything is unclear, or you need help, please contact the Global Travel Insurance Help Desk on 0861 490 100.

For passengers between the ages of 70 and 85, we offer an optional speciallytailored travel policy.

For more information view the Comprehensive Global Travel Insurance Policy together with the Schedule of Benefits - Seniors.

If you need assistance (from anywhere in the world) you can "reverse-charge" your call to Europ Assistance on the following number: +27 11 991 8409.
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AA EMERGENCY ROADSIDE ASSISTANCE

We're here to help

FREE on a linked RMB Private Bank Petro Card.

Enjoy free AA Emergency Roadside Assistance* on your RMB Private Bank Petro card linked to your Credit Card.

This includes a roadside repair service, which covers emergencies such as refuelling (up to five litres), restarting a flat battery, changing flat tyres and a key lockout service to the value of R250.

Tow-in Service*

Mechanical or electrical vehicle breakdowns up to a maximum of R1000.

If the incident occurs more than 100 kms from your home, you can make use of one of the following courtesy services, up to a maximum value of R500:
  • Car hire
  • Overnight accommodation for you and four other passengers
  • Transportation (or the cost covered) for you to collect the repaired vehicle
  • Stand By You: request this service when your car breaks down and an armed security guard will stay with you until the AA patrolman arrives. In addition to personal protection, this service reduces the risk of hijacking and vandalism whilst you're on the side of the road.
How do I make use of AA Emergency Roadside Assistance*?
  • Call 0860 70 60 50 and give the operator your Petro Card number (16 digit number printed on the card)
  • An AA appointed contractor will be sent to provide you with assistance
  • The AA appointed contractor will ask you to produce your Petro Card and proof of identity
  • AA Emergency Roadside Assistance is subject to terms and conditions (included in the - RMB Private Bank Credit Card terms and conditions)
  • Login to your personal Online Banking profile from 8 August to view updated Rewards information (your Rewards are allocated by the 8th of each month, based on the previous calendar month)
*If you are involved in an accident, the AA will arrange for your vehicle to be towed to the nearest AA-approved repair centre or to a destination of your choice, but please note that the cost of this will be for your own account.
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TAKE ME HOME

Get home safely

10 trips per annum - FREE on a linked RMB Private Bank Petro Card.

RMB Private Bank Petro Card holders receive automatic Take Me Home services underwritten by EuropAssistance, which provides a designated driver service when you need to get home safely.

Take Me Home drivers are equipped with a cellphone and will safely transport you within 50 km radius of city centres in Durban, Johannesburg, Pretoria, Cape Town, Port Elizabeth, East London and George.

Benefit

Bookings are open until 02: 00, not 01:00 Available to each Petro Card holder and up to a maximum of two of your guests collected from a single pick-up point and transported to a single drop-off point. In the event where you own a larger vehicle and can seat more than 2 guests, additional passengers will be accommodated for provided there are seatbelts for all the passengers in your car.

Operating Hours

Bookings are open until 01:00, seven days a week. The call centre is open 24hours, but this is an evening service so the first booking time for a pick up starts at 17:30 and last booking time is 01:00 in the morning.

Peak Periods & Public Holidays

Please book at least 48 hours in advance where possible and up to no less than 2 hours in advance in case of last minute arrangements. Peak period times are Thursday evenings to Sunday mornings as well as public holidays (the night before and on the day) and in some instances major public events that occur within the service area, for example sporting events and concerts

Off-Peak Periods

Please book at least 1 hour in advance. Off-peak times are Sunday evenings to Thursday mornings.

Additional Charges
  • If you exceed the number of total covered trips, you may continue to use the service at a charge of R450 (excluding VAT) per trip.
  • If your trip exceeds 50km, payment for the additional distance will be billable directly to the designated driver on site.
Cancellations
  • Bookings can be cancelled up until 60 minutes before the arranged collection time.
  • Any booking cancelled within 60 minutes of the collection time will be deducted from your total covered trips or billed at full rate.
Process
  • To make a booking contact Take Me Home on 0861 643 278.
  • Provide your Linked Petro Card Number.
  • Specify your pick-up point.
  • Specify your destination drop-off point.
  • Provide a primary and secondary contact number.
  • Provide the registration number, make and colour of your vehicle.
  • Once a pick up point has been arranged. Take Me Home will notify you when your driver has arrived. You have 15 minutes to meet your designated driver and begin your trip home.
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INSTANT SOLUTIONS

Achieve your goals

Instant Financial Management or Instant Accounting.

FREE online solution for RMB Private Bank Cheque or Single Facility account holders.

Do you need help managing your finances? Instant Accounting for your business and Instant Financial Management are tools that will help you, they come at no cost to you and once you have registered you will receive free telephonic set-up and support.

INSTANT ACCOUNTING

Instant Accounting is ideally suited to small business owners and enables you to prepare income statements, balance sheets, VAT returns, cash-flow statements as well as detailed transactional analysis reports.

INSTANT FINANCIAL MANAGEMENT

Managing your personal finances just got easier. Instant Financial Management automatically categorises your transactions, lets you set budgets and helps you achieve your savings goals. Easy-to-understand charts and graphs enable you to visualise what you're spending your money on a daily, weekly or monthly basis. This tool enables you to monitor and review your personal transactions and expenditure.

Qualifying Criteria

All you need is a RMB Private Bank Cheque or Single Facility account and be registered for RMB Private Bank's Online Banking

How do I register?
  • Logon to your Online Banking profile, select 'Accounts'.
  • Then select 'Instant Solutions' on the left hand side of screen.
  • Choose either Instant Accounting or Instant Financial Management.
  • Click the button "Log off and access Instant Accounting or Instant Financial Management".
  • Accept Terms and Conditions.
  • Click the button: Create New Profile.
  • You will be directed to a page, where you can set up entries for your business and/or personal financials. Further options, instructions and help are available on-line.
  • Within a few minutes you will be able to see your categorised transactions, adjust category assignments, and view reports and graphs of your business and/or personal financials.
Contact Details

If you have any queries at any time you can call our call centre between the hours of 08h00 and 17h00 on weekdays at
0860 22 22 55
instantaccounting@fnb.co.za
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EBUCKS LIFESTYLE

Get the most out of life

As an RMB Private Bank client, you can enjoy the exclusive service of eBucks Lifestyle, where a Lifestyle Assistant will assist you with your travel and leisure arrangements.

Get a dedicated Lifestyle Assistant

TRAVEL ARRANGEMENTS

All travel arrangements, including flights, car rental and accommodation

GIFTING SERVICE

Gifting services like ordering flowers, wine, gift vouchers and hampers

LIFESTYLE EXPERIENCES

Lifestyle experiences such as spa days, hot air balloon rides and luxury picnicking

DINING RESERVATIONS

Booking for that special occasion, or business appointment

SOURCING TICKETS

Assistance in sourcing sport and event tickets

GET STARTED

Our Rewards

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QUALIFYING CRITERIA

  1. Qualifying RMB Private Bank Cheque and Credit Card
  2. Registered for eBucks
>Terms & conditions