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Code of Banking Practise

RMB Private Bank, as a division within the FirstRand group, is a member of the South African Banking Council. We adhere to the Code of Banking Practice ("the Code") and are therefore committed to maintaining the standards of fairness as set out in the Code. We have accepted the jurisdiction of the Banking Adjudicator to make binding rulings based on the law where appropriate and recommendations based on the Code.

To view the Code, visit .

Should you wish to lodge a complaint concerning our services or a product, kindly contact our Client Service and Interventions Manager on (011) 303-5324.

Banking Adjudicator contact details

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