Call RMB Private Bank Fraud Prevention at 087 575 9444 to report an incident of fraud/theft immediately.
Provide agent with a detailed account of the incident.
The agent will provide you with a reference number once the incident is logged. Write down/save the reference number for query and communication purposes. The number will be sent to you via SMS on your number.
Once the incident is reported, print and complete the Fraud claim form for the incident.
Fax/email the form to number provided on the form within 3 days of reporting the incident, using your reference number in the subject line. The incident cannot be investigated further or settled until the claim form is received.
Allow 7 working days post fax/emailing Fraud claim form for feedback from the respective investigation teams.
RMB Private Bank - a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider 1929/001225/06 (NCRCP20).