When an attempt is made to log in to your Online Banking profile, we will detect if the device being used is verified. If not, or if you have not initiated the login, you will have the option to report fraud immediately using the app.
What does it mean if your login is verified?
If your login has been verified, you will be able to transact as usual.
What does it mean if your login is not verified?
If we detect a login that is not verified, we will offer limited services for your protection and to prevent possible fraudulent activity on your account. These limited services will remain in place until your device has been verified.
The RMB Private Bank App is now secure with Fingerprint ID for Apple and Android M devices. Update to the latest version of the app and do secure banking with Fingerprint ID.
Stay secure when you
Authenticate voucher purchases and redeem vouchers
Purchase from the 'Buy' menu (airtime, data, SMSs, vouchers)
Make GEO payments, cardless cash withdrawals
Send money with eWallet
Manage your limits & keep fraud to the limit
Setting a daily limit allows you to take control of how much money can move in and out of your account per day. If you access the app from a verified device, you will be able to manage your daily maximum limits for payments, transfers, prepaid purchases and voucher purchases.
To protect your account from fraudulent activities, you will not be able to manage your daily limits from a device that is not verified.