Frequently asked questions
What is it?
As part of our digital payments strategy we are pleased to announce the arrival of Fitbit Pay™ and Garmin Pay™, extending the
convenience of contactless payments to smart wearable devices.
As an RMB Private Bank customer you no longer need to worry about carrying cash or cards, but can enjoy peace of mind when
making payment using one of our convenient and secure digital solutions.
How does it work?
RMB Pay, along with Fitbit Pay™ and Garmin Pay™ use contactless payment technology to ensure a convenient, faster and safer way to pay.
To access Fitbit Pay™ and Garmin Pay™, check the Fitbit and Garmin websites to ensure you have a compatible device.
Fitbit Pay™ and Garmin Pay™ is available to existing RMB Private Bank clients who have the latest compatible Fitbit and Garmin devices and have downloaded the Fitbit and Garmin Apps onto their smartphones (iOS and Android).
All you have to do is load your RMB Private Bank card details onto the Fitbit Pay™ and Garmin Pay™ Apps, authenticate using the OTP received and make payments with ease from your wrist with just a tap.
Does it cost anything?
No, there are no additional service fees or charges.
How do I get it?
To access this service, ensure you have a compatible Fitbit or Garmin device and have downloaded the devices app to your phone.
You may find a list of compatible devices and device set up guides on the Fitbit and Garmin websites.